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03-2025 Spa on the Avenue 121 in List Best 8 Nail Salons in Batavia, NYTop Reviews 8 Nail Salons in Batavia, NY
03-2025 Spa on the Avenue 121 in Top Reviews 8 Nail Salons in Batavia, NYTop 9 Reviews Nail and Spa Batavia, NY new update
03-2025 Spa on the Avenue 121 in Top 9 Reviews Nail and Spa Batavia, NY new updateNew Fantastic Nail & Spa - Catskill Emelie Patten: Ray did my gel pedicure and Sunny did my ANC manicure and I am beyond impressed with the skill, care, and precision they each put into my service. Sunny was quick, while making sure that every step was how I wanted them, even giving a great massage while being short on time as they were about to close. And Ray was tedious and gentle but also gave a great massage. He cleaned up my cuticles beautifully and my feet haven’t felt or looked this great in a very long time. The cuticle on my right big toe is having problems while my nail grows back and you’d never know that now. They both took their time with me while being efficient and quick, but didn’t make me feel rushed, and they came out perfect. As a beauty professional myself I have never been more pleased. I will be going here from now on. Thank you guys for an amazing service that was much needed.
Herkimer Nails - Herkimer Jacquie Sweeney: Today was my fourth time getting a pedicure from Sandy throughout the years. Shes incredible. She pays attention to detail and strives to make you have the best experience. Shes always smiling and has great energy. I cant say enough good things about her!
Da-Vi Nails - Herkimer Layla Ali: This was truly the worst experience my family and I have ever had at a salon. My mother, sister, and I went in hoping to treat ourselves to full sets and pedicures for a relaxing day together, but we left feeling upset, embarrassed, and incredibly disappointed.
We waited an hour and 15 minutes to be seated at the pedicure chairs, which we didn’t mind because it was busy, and we were just happy to spend time together. Unfortunately, things went downhill once we were seated. The pedicures were rushed and careless—our cuticles weren’t cleaned or touched, the polish was sloppy and flooded our cuticles, and the nails weren’t even fully covered. On top of that, the promised callus removal and scrub (included in the pedicure we paid for) were skipped entirely. It was so disheartening to see such a lack of care when we had been looking forward to this for weeks.
To make matters worse, I was overcharged by nearly $20. When I kindly asked for clarification, the man working insisted I was charged for polish removal and nail designs. I came in with no polish on my nails, and I had plain white nails with no designs whatsoever. They didn’t even use a curing lamp for the “gel” I paid for, which makes me suspect I was charged for gel but given regular polish instead. When I questioned this, the man became loud and aggressive. He spoke over me and my sister, dismissed our concerns, and blamed us for misunderstanding.
The situation escalated into a scene, and I felt humiliated as everyone in the salon turned to watch. All I wanted was to resolve the issue calmly, but he kept going, insisting we were wrong and even telling us not to come back. My sister, who rarely shows emotion in public, was brought to tears. Seeing her upset on what should’ve been a happy day broke my heart.
Her nails were particularly awful—chunky, uneven, and rushed. The polish flooded her cuticles and looked like it had been done by an amateur. She ended up going to her regular salon right afterward, where the staff were so shocked by the state of her nails that they redid them for almost no charge to fix the damage.
This experience wasn’t just disappointing—it was hurtful. We went in hoping to enjoy a day of self-care, but we left feeling mistreated and embarrassed. My advice? Skip this place. Spend your money at a salon where the staff take pride in their work and treat their clients with care and respect. It’s worth every penny to avoid the heartache we experienced.
Attached is a phot of my pedicure AFTER asking for the polish on my skin to be “cleaned up a bit”
Top Nail Salon - Herkimer delmary hernandez: Mindy is the best! Her designs are amazing. I always love my nails! I posted some past designs I’ve gotten. All done at top nail!
LUXURY NAILS - Herkimer Val Htoo: Went in for a full set and a pedicure. The experience was so pleasing. MiMi was my tech and she did an amazing job taking care of me and friend. Can’t wait to make another reservation with them. Highly Highly recommend.
Queen Nails - Watertown Esmeralda Cali: DO NOT GET A PEDICURE FROM HERE!!!! I had the most traumatizing experience in this salon today. I went in for a gel pedicure and needed my previous gel pedicure removed. I was recommended this spot by a couple of people who spoke highly of Betty but since she was busy, they passed me along to another worker. The younger male did my pedicure and was so unbelievably rough with the drill while removing my old gel that my toes are bruised, in extreme pain, and so thin now that it is basically drilled down to the skin of my toes. It’s uncomfortable to walk and even worse when I touch them. He had this drill on the highest speed as if he was filing down hard, acrylic, artificial nails on my natural nails. I’m no nail artist but I know for a fact gel should be soaked off or if the drill is used, it’s only to remove the top layer and the rest of the gel be removed by a buffer or manually. I gave him the benefit of the doubt and let him continue until he started cutting my cuticles. He was going so fast and repeatedly stabbing my toes. I was visibly getting frustrated and pulling my toes back because of how sensitive even the slightest touch was. I also asked him to please not cut my nails short and to only file them straight because I was allowing them to grow out a little longer. Never in my 20+ years of getting pedicures have I walked out on a service or been on the verge of tears. I’ve had horrible manicures and pedicures in the past and I am not the type of person to leave reviews or complain about a service. When I finally told him to stop the pedicure he told the older women to continue the pedicure for me. None of them were remorseful, I didn’t receive a single apology, and I felt absolutely humiliated when they tried to make it seem like I was being difficult for no reason. I obviously declined for someone else to complete the pedicure because of how raw and in pain my toes were and all they told me was to Go. I even offered this man $10 for the mere time he spent on me and he gave me an attitude as if I was the one doing something wrong. I did not pay for the service and they did not ask me too. They are all highly unprofessional, rude and need to reevaluate their customer service skills. I do not recommend people go here for even the simplest service. As much as I do not want to publicly post my feet, people must see the condition my feet are in and they will only continue to get worse. All of the dark pink hues and basically my skin that’s been filed. I now need to worry about infection arising and allowing my nails to heal. If I could give them -10000 stars I would.
VIP Nails Bar - Watertown Emily Locy: I’ve had my nails done in Watertown for over 20 years. I have never witnessed a more unprofessional business owner in my life. Jenny displayed blatant disrespect in front of all clients and employees. Making everyone uncomfortable. I stayed respectful and paid. She continued to throw my money back at me and say “take it and use it somewhere else”. Maybe having a bad day, or just mad because I wanted a different shade of pink? Not sure. I just know I’ve never in my life had an experience like today at a place where I was paying for services. Jenny, you’re a dick.
Perfection Nail Spa III - Watertown KAITLYN WELLS: The work wasn’t good for the price, and the shop was unsanitary. The tech I had didn’t clean his space or some tools from the previous client, then was way too rough with my nails and made most of them bleed. He then put nail glue over top of the bleeding so he could continue doing my nails. I’ve had
glue around my fingers for days I can’t get off, along with them continuing to bleed off and on and are quite sore. The polish is chipping already after 3 days, and the nail extensions are already separating from my nails. From reviews I expected a better experience, and wish I could get the money back as I now have to spend even more to get them fixed or removed.
Luxx Nails - Watertown John Dunker: When I tell yall that this is hands down the best experience I’ve ever had, I mean it! I go to Mimi regularly and always come with very specific requests. Not only is she amazing at her job, but everyone that works here is truly so kind. My kids came with me for my most recent set, and they didn’t mind at all providing drinks and letting them eat while I got my nails done. I’m able to text Mimi directly with photos of my ideas, what changes I want to make, and she practices until my appointment to make sure it’s perfect. Not only is the overall experience unbelievably amazing, the prices are so fair. They make going all out and expressing yourself freely achievable for everyone. I will NOT stop recommending luxx and their amazing artists. They aren’t just nail techs. They are artists.