1 /5 Nic P.: My mom has severe dementia Alzheimers. She fell at her nursing home and was sent to Syosset Hospital with severe injuries to her face and head to the point she was beyond recognition. Huge bump on her head, lip torn to the point of requiring stitches, bruised eyes and nose slanted and so swollen that she was snorting. At my arrival couple hours after the fact she was off to the side in a bed. I had brought to the attention of the head nurse, and Ill leave names out for now, that my mom is injured to the point I cant recognize her and not acting herself. I probed as to why she hasnt had a scan or any treatment. He proceeded to tell me shes not a priority that there are heart attack cases etc. I stated my concern that she can have a brain bleed. He remained dismissive and didnt bother getting any form of assistance. Was like a horror movie... Couldnt get my mom help which caused me to panic and burst into tears. Just past noon the doctor finally shows up and it turns out she has a brain bleed and multiple broken bones in her face. The hospital then sent her to South Shore hospital... Where, as a her health proxy etc, Ive been trying to find out whats going on with her since last night and I get placed on hold and hung up on for hours on end. I visited the hospital and no one was able to tell me whats going on with my mom or what treatments shes had, what is being done to control the brain bleed etc. I was told the doctor is making multiple rounds... Or handling priorities. I was yelled at for asking questions. I collected a list of names and left my number for the doctor to call me at 11am its now 323pm and still no callback. Avoid these 2 hospitals especially if you have a loved one with Alzheimers dementia, without you there they will push them to the side and when you do get involved they will disrespect you. They treated us like disposable people. Unfortunately her condition has progressed for the worse and certainly the delays on her care from the start are contributors.
