1 /5 Maria Mares: I was excited to try this nail salon because I’d walked by a few times and thought it looked lovely from the outside. Unfortunately, my experience was disappointing.
The pedicure was fine but extremely quick—almost too quick, in my opinion. When it came to my nails, I explained to the technician that I had acrylic on my natural nails, which needed to be soaked off, and that I wanted gel polish next. Instead of soaking off the acrylic as I requested, the technician began clipping my nails and then used a nail tip to forcibly wedge between my natural nail and the acrylic. This was painful, and I told him so, but he continued.
When he moved to another nail, he pushed the tip so hard that he broke my natural nail. Only then did he realize he needed to soak off the acrylic, as I’d initially requested. He proceeded with the removal, then shaped and painted my nails. However, he was about to paint over the broken nail as if nothing was wrong. I stopped him and asked if he was planning to fix it. He seemed confused and claimed it was fine as it was. I had to insist that he repair it, as I was concerned the nail would break further. After some pushback, he finally added a thin layer of acrylic to patch it.
The entire experience was frustrating. To make matters worse, I noticed they didn’t sanitize their tools between clients, nor did I see them disinfect anything with alcohol. The nail shape I was left with was uneven and unattractive.
For a gel pedicure and gel manicure, I paid $98—plus the added stress of a broken nail and concerns about hygiene. While the salon’s appearance may seem appealing, I would not recommend this place. They are unsanitary, inattentive to customer needs, and what should have been a relaxing visit turned into a stressful experience. Now, I’m left hoping I don’t develop an infection due to their lack of proper sanitation practices.
