1 /5 Joanna Makayan: I have been here many times before when I lived in the area and the one day I decided to go back, I had the worst experience EVER.
I had my SNS powder removed, but during the process, Jenny did not do a good job.
First, she did not even soak my nails in acetone then tore off my first and second finger nails of my right hand while attempting to ply off the SNS powder with an acrylic nail. Then she used the electric nail file on my dry nails, so of course it hurt when she filed too deep and I told her it hurt and even flinched; but no acknowledgment or apology.
I wanted to do SNS powered again, but I told her I would just do a regular manicure since 2 of the nails were already short. The first finger of my right hand, she attempted to file but obviously that’s the nail she tore off so I knew the skin was torn and I hope I do not get an infection.
When it came time to pay, she did not hand me my full change and held onto her “tip” even after I asked her how much everything cost.
I honestly should have gotten up and left after the few times I flinched and told her my nails hurt.
I am very disappointed and should have asked to be seen by Cici instead. But I don’t think I will come back again.