UR Medicine Primary Care – Batavia - Batavia (NY)

5 /5 Karen Dawley: On August 5th 2024 I had a CT Enterography. Arrived at 9 am yhe IV was placed, i drank 2 Bottles of Breeze and test started at 10 am. I had an allergic reaction to the IVP medicine OMNIPAQUE. My nose started itching, I started sneezing, my sinuses were out of control, an awful headache, and I had a rapid heart beat. It was hard to breathe. The tech would not take th IV out of my arm when my symptoms started. Smart lady! Within 2 minutes the the doctor (DR. YIRINEC) came in, and he ordered the 25 mg of Benedryl, which was right in the Nurse Dawn Stevens hand! She administered the Benadryl. It took a very short time for my symptoms to dissipate. I am very Thankful to everyone who took great care of me. Dawn Stevens, Loveleen Mangat, Judy Klein, Summer Anderson, Alyssa Carpenter, Lisa Vigelette-Site Manager, and Dr. Yirinec. I appreciate everyone and your quick thinking and reactions. Thank you all and God bless.

5 /5 Dinene: Dr. K. Austin on Call Parkway is a wonderful Doctor. She listens to me and is part of the conversation. She discusses things with me and not at me. She gives me time and doesnt rush me out. I always bring in my notes to discuss things with her, and shes fine about that and goes over everything I ask her. Im glad I found her as a resident, and I followed her here to UR on Call Parkway.

5 /5 Roberta Fichter: New patient to Dr. Austin. She is a wonderful Dr.. She listens, kind, very thorough. She made me feel like l mattered. I did not feel rushed at all. The staff was super nice.

5 /5 Sam McAllister: The practice at UR Primary Care Batavia is excellent. The office staff is quick and responsive and the integration to the UR hospital system connects you to a powerful team of doctors and resources. I am personally privileged to work with Dr. Michael Mungillo. Dr. Mungillo is a highly skilled physician who combines a thorough knowledge of medicine with an incredible ability to listen and understand my health. In each of my visits I feel like he has understood my situation, offered clear and helpful medical advice, and hope filled support that helps me move forward. I highly recommend this practice to you or your family.

5 /5 Jessica Reynolds: I am so glad i switched to dr. synder and her team. very caring staff. i was blown away when i called to talk to a nurse as to if i should go to urgent care or if i could be seen that day a friday she got me in that day with the dr. they return calls in a timly manner. With in the business day most times in the matter of a few hrs. the wait times are normal in office. Or on time. She has empathy and has filled out medical paper work in a timely manner.