Victor Family Practice - Victor (NY)

1 /5 Joey: I made an appointment several months in advance but got the flu. When I came in WITH a mask, they refused to see me and couldnt get me in for an additional several months. Im literally at a doctors office, this doesnt make any sense because what if Im sick again, will I just have to wait again to perpetually not get medical care? I cant recommend this place for this reason.

5 /5 Meljan Fran: Today was my first visit to this practice. My appt. was 8 a.m. and as I was checking in, the nurse, Sue Ellen was already calling me to an exam room! I didnt even have to sit in the waiting room!!!! Maybe because my appt. was early but Im accustomed to waiting well over an hour at other practices. Sue Ellen my check in nurse was very down to earth and Dr. Price was very sweet and approachable as well as being very thorough. I didnt feel rushed in the least. The receptionist was also lovely. Was it Jessica? Thank you for a pleasant experience in this crazy world. So far I would highly recommend this practice.

5 /5 Lindsey Latorre: I went to Dr. Kabir for the first time, yesterday. She is so professional, thorough, and sweet. Jennifer, her receptionist is too.

4 /5 Leanne Strong: They took too long to consider the possibility that I might have an issue with my thyroid. Any time I went in, the numbers on the scale kept either going up, or staying where they were the last time. The doctor I was seeing (who unfortunately has left the practice, and was replaced) just kept telling me to eat healthier and exercise regularly, both of which I was already very good about. If I were a doctor, I would begin to consider the possibility of thyroid issues after the first few times the same patient told me that they were already very good about eating healthy, but continued gaining weight. However, the doctor I was seeing when I first started at Victor Family Practice was very kind, caring, and intelligent. Im sure that had she been my doctor for longer, she might have begun to consider the possibility of thyroid problems, after all the times I told her I was already good about eating healthy and exercising regularly, and yet, the numbers on the scale kept going up.

3 /5 JoAnn Mantisi: My spouse and I have been patients at this office for 15 years. Today my spouse had a had an appointment and tried to pay for my recent Televisit copay when he paid for his copay today. Staff took money just for his copay and said that he could not pay for my televisit copay because they were too busy. Seriously that is terrible customer service for something that would’ve taken literally one minute to do. I guess they don’t need my money that bad then do they. They can wait three months until my next visit to get their co-pay then.