1 /5 Dr. K P: Snarky, rude and poor customer care.
There is a sales woman with brown long hair and light eyes who was unapologetically rude and ruined her own sale. My husband was carefully replacing a few socks that my daughter (3yo) had disturbed from their place on display. The saleswoman started to wave her hand frustratedly in my daughter’s direction, while repeating “could she NOT! Could she NOT!” Lady, she’s 3! And it was being refolded and replaced.
I hope the owner knows that I walked OUT. I was planning on spending several hundreds of dollars but, because of that poor attitude, why would I support a brand that hires staff like that?!?
When my husband told the woman that this was unacceptable and he was replacing the items to their original place and folding them, she proceeded to tell him to “get a grip sir!”
Staff training on customer care is lacking and should immediately be addressed!





