Top Reviews about 16 Nail Salons in New City, NY (Part 2)

noturbiz B My first time there few weeks ago was pleasant experience. I had nails done tips and style picked out by someone and the owner did a superb job also got a pedicure done again a superb job by the owner/wife and she also did my brows. Definitely will be going back

Mindy Kaller Lee is amazing! I’m so happy I found this place.

Alex Lisette Wa and the staff are all great and do good work!!! They made me and my son both feel comfortable. Been coming here for about 3 years.

jen marie I going here for years. Lynn and everyone there are amazing. So personable… i hey treat you like family and their work is wonderful!

Cherise Scurry I had an amazing experience with Lynn! From the moment I walked in, they were incredibly welcoming and professional. The attention to detail during my visit was impressive – my nails look absolutely flawless! They took the time to listen to exactly what I wanted and went above and beyond to make sure I was happy with the final result. The atmosphere was relaxing, and I truly felt pampered throughout the whole process. I highly recommend rockland bails & spa to anyone looking for top-notch nail care. Ill definitely be returning!"

Rebeca Vasquez Horrible service! Picture are attached so you could see results, I don’t want to judge the place base in that person who took care of me, but he did an horrible job, if you are not a professional then don’t do it! Sad that I spent $45 in this. Shouldn’t pay a dime for this shtty job. Definitely not coming back.

mealy boo Yocasta did my hands, Antonelli did my feet, it’s beautiful love them. They are very friendly offers coffee the place is very clean beautifully decorated. They are very professional . If you are in Havestraw or just need a nice atmosphere to get your nails done. This is the place. Walk in accepted but it’s best to call and make an appointment to be sure that you will be attended to.

Saravia Perez Janet “Janjan75” Absolute love their work there. Such a welcoming environment with the best staff. The only nail salon where my nails have lasted and never break. They use great quality products. Love it

Sherri W I really regret leaving this review because I wanted to be a regular customer, but unfortunately, I wont be. First, I do think John and Kim are good people. However, there seems to be a disconnect. I visited three times, and on two occasions, John did my nails. The first time, my thumb was a bit crooked, but I realized on my second visit when Kim did my nails it was corrected and my nail shape perfected. On my third visit, I saw John again, and more than once, I mentioned that a few nails were crooked. He was adamant they werent, but they clearly were. What was particularly disappointing was that by day three, my nails looked old and most werent shaped properly (see attached photo). I reached out via Instagram to express my dissatisfaction, and the response I received was, "Im sorry for not satisfying you." While this could have been sincere, I believe more could have been done, such as inviting me back to fix the nails. This is the kind of customer service Ive received from other nail technicians in the past, but unfortunately not here. By day seven, I had lost two nails. I was really upset about this—no one wants their nails falling off when theyre overseas and haven’t even had them on for long. There are too many nail salons out there for me to settle for poor customer service and to be told nothing is wrong when its clear that something is. Additionally, I dont know if Kim is aware of this...

S Singh Such a great salon. So friendly and inviting. Kim is an amazing artist, and John always keeps me laughing. It’s so nice to find such a quality salon in our local area.

Vanessa Adam I enjoy coming here to get my nails done. Kim is very good and I appreciate her positive energy. Thank you for all that you do!

Kayla Is Awesome I went here for the first time because I was bored and wanted to get my nails done. I am really happy with how my nails came out and I will be back. The nail tech I had was Lucy and she really took her time to make sure all my nails were even before painting them. The owner was friendly and welcoming and even gave me a freebie gift of cuticle oil since it was my first time going.

Karen Fruman New Spa Nails is by far the best nail salon around. The nail technicians are very careful and strive to make each nail perfect. The staff is courteous and warm and do the most beautiful and long lasting manicures and pedicures!

Leah Moskowitz I went the first time and had rosa do my powder manicure and she was fantastic. So I decided to try them again. I made an appointment and had 1 lady take off my powder and she was so wild that I literally jumped. After my nails were done soaking rosa did my nails. She is great and she does an amazing job. When I asked about trying Matte finish the other lady came rudely and said no you cant try... the guy is much nicer and its not worth dealing with the lady. She isnt nice. (I wanted to try one nail to see if I like it matte). Less than a week later. See second picture. I need to completely redo my nails. Not sure why this is happening but my nails before lasted at least 5 weeks...at least 2 nails are broken and the third is almost broken. So upsetting.

laysha Grullon I been going to Soledad for 4 years and always have an amazing experience.The staff was incredibly friendly, knowledgeable, and made sure I felt comfortable throughout the entire process. The office was clean and well organized.

Samantha Rodriguez Came to here for the first time December 11th Bc of the reviews/pictures of prior nails done & 3 days later December 13th 2021 look at how my nails are lifting. Contacted Soledad Contreras & showed her pictures of her work & didn’t get a response. Horrible & unprofessional

Nilka Gonzalez I love Soledad! Impeccable work and since its by appointment only it is never crowded or a wait to get your nails done. Pedicures are perfect as well.

Cattleya A I have mix feelings about this place. As a new customer I’m a bit confused. I booked online and was excited to get my nails done today. The nail tech I got wasnt the nail tech I booked. When I asked for a simple marble design she didnt do it. It was just one color. I asked about adding a butterfly she said it wasnt a part what I order but the person I talk to on the phone yesterday said it was okay. So I assume it wouldn’t been an issue if they added it as an addition. But no just a solid color. I really wanted to have nice nails for my birthday week. The place is different dynamic then what was shown on Instagram. As a new customer I was not 100% satisfied. Other places wouldve done the design that I wanted and just charged extra. Maybe because there rushing. Not only that handling money while doing my nails. I dont know It just wasnt the experience I like.

Sarah Carman Most likely will not be back, A basic UV Gel Fill should not take 2 hours from start to finish to complete. I have been to this location many times and have never had issues however this visit i paid $93.50 to get a UV Gel Fill with french (with one tip replaced). This is the third time I have come to the salon with this situation but I have never paid more than $55, proven by the online booking system that shows your previous trips and receipts.

Kaeleigh Hawley Booked an appointment with Yensy and she did an amazing job! My nails turned out exactly how I wanted them. Yensy was meticulous not only with the design I wanted but with properly shaping my acrylic nails. Will definitely be returning when its time for a fill in!

Feliciano Leonor I came here because it was highly recommend by a long time customer but I will never again return. The Nail tech Hanna kept filing my nail even after I told her to stop because she hit skin. The polish job was sloppy so I requested someone else do it and she insisted she would fix it. I didn’t want to cause a scene so I let her but it was the worst mistake because it got worst and when she asked if I was happy with her work I in turn asked her if she was happy with her work and she admitted it wasn’t good and blamed me for making her do it over. I paid and left I was sooo mad. I called from my car to request a refund because I didn’t want to scare away others and the manager was even worst. Didn’t offer to fix it just said I should’ve picked a different color. Horrible service. Never again.

Carol Gibson Hana has been doing my nails for years! I get so many compliments on her designs. The whole salon is friendly and makes you feel like family. I would highly recommend

Jeannette Abitante The staff was very kind called this morning and they has availability to fit me in for a set of gel extensions. The person that did my nails I believe her name is Candy was very meticulous and did an amazing job with my nails im so happy with how they came out this is the best they have ever looked. I showed her a picture of what I wanted and she did exactly that! Ill definitely will be coming back again!

Elizabeth Bonilla Came here two times. The first was on a lunch break when a coworker and I needed our nails done desperately. This was the only salon close enough that can take us quickly. First impression is cute & quaint! Never been to the salon that was in this same location before like the below reviews but I liked the layout & atmosphere personally. Side note: it was just us two there with two nail techs and a guy who is either the owner or just the receptionist... Anyway, right away I seen a familiar face! Luckily my old nail tech was there! She changed locations. She did a great job per usual but tbh was annoying because she kept talking & asking me questions about the old salon I used to meet her at. The guy gave us massages & im not too fond of them anyway but he was really rough to the point my shoulders were hurting way after. The second time, they took us quickly. They really need more techs there as they started to get busy but couldnt accommodate everyone as much as they tried... I dont like that the Chinese lady moved my Spanish lady from finishing my nails. I dont understand why the person I started with couldnt finish. She was doing a job Dont know if Ill be back, well see.

Jeanine Siegel This is my sister and I’s go to spot to get our nails done! We love the selection of colors and all the staff. We started going to this location before the new owners took over and have loved it even more since then! It’s affordable, they play movies and the salon is very clean. I suggest making an appointment before walking in. =D

Joyce Rogow Always a great manicure (Have had several manicurists… all great!) Great pedicure, as well!! I have gone to another salons here in Rockland County! Victoria’s was recommended to me by my daughter.,, it is, by far, the best! Have been going there for months…..never disappoints!! Definitely staying with Victoria’s!

Bobkasey I Have been coming to Victoria Nails for 20 years or so. Vanna Is an excellent business person . Top quality service, Every time!! Personnel has changed over the years, but she maintains the quality. Always clean, efficient, Modern and friendly!!

Eddie Harlan With so many high-volume nail salons in Rockland, it can be hard to decide where to go. Victoria sets its self apart in my opinion, with not only its size, but quality. I only get manicures and their staff pays excellent attention to detail. I appreciate the time they take to do a genuinely professional job in shaping my natural nails. Being a guy it can be awkward going to a salon. This business is a pleasant, no pressure, judgement free zone. I always highly recommend Victoria to my friends, family and colleagues.

S. Martinez The place lacks proper management, professionalism, and more importantly, CLEANLINESS. Its very shocking the high rating they have it must be because of the way they do designs (not sure). My pedicure was horrendous, lady told me to put my feet on the floor to dry. I felt very uncomfortable and agree that the business bureau should visit them. It has potential but needs ALOT!! of work my nails also chipped the day after but because of cleanliness I would never go back.

Kara Gonzalez Ivianela was my nail technician and absolutely the best!!! I am soooo happy my daughter and I came here! Nails were done better than I have ever had in 20 plus years! Worth the 25 minute drive!!! You can not get prices like these anywhere and quality work all in one!!!! :-))))

Lorianni Bencosme I’ve been going to this nail salon for years now and I really love it ! The Customer service , the cleanliness are my top priority and I always find it here. Definitely will continue coming back …..

Cyara Paul I moved to Rockland and needed a new nail tech. I ended up finding this place with amazing staff. They are very professional and clean. Make sure to ask for Pati. She always makes sure to do a good job. Never disappoints!

Jennifer Roth Love them!!! Been going here for about 3 years now and can’t find anything to complain about. I would definitely recommend! Tony is Amazing and a funny guy. 5 stars for sure

Mamiche I really like this salon! The atmosphere is incredibly welcoming. Doris is fantastic and always delivers exceptional nail services. Ill definitely be returning.

Patricia Raad Awesome customer service! Very clean salon My nails look amazing Karina was so gentle so kind …. I’m extremely picky and she did not make me feel uncomfortable if I spoke up :) …. All the girls are extremely friendly! Will be back again ! Thank you !

Georgina Matthew Everyone at this salon was so kind! Karina was my tech and she took her time to make sure my nails were properly prepped. I love how my nails turned out. She was so nice!! I will definitely be returning.

Naya Jerome I recently visited New Fantasy Nails and had a fantastic experience. Sia, the owner, keeps the place spotless and welcoming. She did my acrylic dip set exactly how I wanted. Her attention to detail and commitment to customer satisfaction really stood out. If you’re looking for top-notch nail services, Sia and her team are the ones to see. Highly recommend!

Joli Valdes Unless you’re going to Maria or Rosa, expect to have subpar service. I came in recently to get a gel manicure and pedicure. The spa pedicure was wonderful and the woman doing it took her time. Unfortunately I didn’t relax while I was getting my pedicure because my manicure was awful. I showed the woman (Sun Lang Mei is the name of the woman. I only know bc I looked at her license on the wall) what I wanted she said it was no problem. Clearly it was an issue because she kept looking at the reference photo and then my nails and had no idea where to start. I suggested 2 layers of the lighter color as a base and the darker purple on top to give the marble effect but she ended up doing one thin patchy base layer and then add the purple on top. She said it was going to be a $20 up charge because it was more work (a regular gel is $28. She didn’t even remove my old polish off my nails as seen in the photos) but again all I got was one thin uneven base layer and two small pats of the darker color. I tried to say I was unhappy but she just kept saying “so cute” or “so pretty”. I was in her chair maybe 35 minutes and 10 of that was her trying to figure out how to do my nails. When it was time to pay the gentleman (not sure he is the other owner or the woman who did my nails is the owner) got offended when I voiced my issues. I’ve had mixed experiences here but this is the final mail in the coffin for me not to come back.

Devin Brown After trying two different nail salons, these guys were able to accommodate my walk-in. I recommend calling anywhere first especially when trying to get in on a Sunday. The staff was friendly and accommodating! If I am in the area again and need some nail salon services, I will definitely check availability here first.

Tanya Lee The owner and workers are extremely pleasant. They keep the place very clean, and do go great job on manicure, pedicure, and eyebrows. I would highly recommend going there.

Carol Ackerman I just left and already had to write a review. Lucy gave me a wonderful pedicure and foot massage. She was very sweet and did such a beautiful job that I am posting a pic of my piggies for everyone to see. Sunny and Tomas sold the business to Lee about a month ago and Lee has already made significant improvements. We will be back!

Sandra Leiser I have been going to Nails Plus for nearly two years now. Everyone there is friendly and efficient, but also listens to what you want in your services. I usually call ahead - even just 10-15 minutes ahead of time - and I have never waited more than 5 minutes once I arrived (and even that is rare!). I have consistently gone there for UV Gel manicures and they do a great job. I can usually get my manicures to last 2.5-3 weeks. If you’re looking for a place to get in and out but with attention to details, I recommend them. Routinely get pedicures and eyebrow waxing as well and have no complaints!

M I asked for a gel manicure and a regular pedicure. A bit after I sit down the man starts cutting recklessly big bits of my toe nails off very un evenly. I thought filing would fix the un even shapes but no, he spent 2 seconds filing. When I went to go get the manicure also done by the same man he was cutting my cuticles and cut into the side of my fingers near the nail making two of them bleed. He spent 40 minutes and rushed the entire process and proceeded to charge me $60. My birthday is right around the corner and there is no time to get them re done, and now they are super short and differently shaped as well. If you think about going here, don’t go if you want your nails to look even somewhat good for a special occasion because mine look like they were done by an 8 year old. Hopefully this and the many other 1 star reviews will help convince you not to waste your time or money here.

Elena Novick I’ve been coming here for a very long time for my pedicures manicures And Eyelashes… Katie is amazing and is my top recommended for eyelash extensions. She always does a wonderful job completes everything in a timely manner but also does everything with such care. I’ve never had a bad experience here and I’m always recommending this place to my friends! Michelle the owner is also great, she knows most of her clients by name and there’s a lot of us!

Dan Peterson The salon has a calming and clean atmosphere. It is clear they prioritize making you feel comfortable and satisfied, not rushing you through your appointment.

Alora Finley Let me start by saying I stoped supporting this business a very long time ago, but decided to give it another try. I had a Regular Pedicure and a Gel Manicure done Monday 3/18/24 with the polish provided by H Nails. I called the next day to make the owner Michelle aware that it began chipping less than 24 hours after my service and some nails did not have top coat on it. Whomever took my call rushed me off the phone. The pedicure was rushed and poorly executed, I should have stoped there my mistake. I returned back Sunday 3/24/24 with my own OPI Polish (I’ve been using for years with no issue). The owner Michelle started to take the original polish off and initially decided that only 6 out of the 9 chipped nails deserved to be fixed. She takes a client and leaves me sitting in the chair for 15+ minutes and says nothing to me. Finally another tech Sarah takes over, immediately takes out the drill to further destroy what little bit of nail I have left after filling to death on the previous visit, my nails are super thin now. She files them with a regular file and it’s now time to paint them. Sarah says to me your polish is cheap and that’s why it chipped so bad, I’m sorry I did not use my own polish the 1st time I used the nail polish that’s available here. OPI is a reputable brand! With the Professional top coat I use I can see every FLAW under the UV LIGHT. There is topcoat going beyond every cuticle, missing polish on the corner and sides of the nails, there’s not enough polish in most places, it’s just a really poor job (I still tipped the tech, because it’s the right thing to do, not to mention the original tech received a healthy tip that wasn’t deserved honestly). I went back in to show the owner and she’s hiding from not only myself but another Customer who came in who’s nails needed to be fixed. The customers hair she claimed to be busy with was being washed by the tech who did my nails the 1st day. The point here is that there is a really awful trend in Rockland county when it comes to certain people and the services we receive in these establishments. I don’t appreciate my pedicure being a rushed 15 minute job and when another person of not my race gets the same service they receive world class service for the same price , I have an issue with this ! Instead of rectifying the issue I was left to leave this not stellar review. Treat people appropriately. I witnessed a few people getting rushed services while I was there. It’s very upsetting. DO BETTER MICHELLE ! (Photos really don’t show the missing paint or the top coat on my skin , these are taken 20 minutes after leaving H Nails.).