List 19 Auto Services , Car Repair in Norwich, NY

Carla Brooks Our family has trusted Norwich Tire with our vehicles for many years, and they have consistently exceeded our expectations. In an industry where upselling unnecessary services has become all too common, Norwich Tire stands out for their honesty and integrity. They focus on delivering high-quality service at a fair and transparent price, and they genuinely stand behind their work. Their commitment to customer satisfaction and ethical business practices is something we deeply value. We’re grateful for the peace of mind they provide and will continue to bring our vehicles to them with confidence.

Jess It was recommended to receive service here and I was very grateful and appreciative of the service. The staff was very nice.

batkhishig biiraa 6 star this guys is 6th star. Very professional he know truck. Trust him

Al Arotsky Made 2 hydraulic lines for my loader while I waited. Fit and function perfectly. Great place to go!

Realynn Schultz It’s super awesome how conveniently close the parts store right around the corner from my house! The people are great, they have actual printed receipts which you don’t see very often anymore! I’d give them 10 out of 10⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!

John Berry Customer service is great prices a little higher then the chain stores but great local place

Joseph Hedges Good place but there prices are extreme unless you set up a account

Sean Cone I was very pleased with Napa in Norwich they do things right I was impressed and the young lady behind the counter help me was very knowledgeable friendly and she had a smile that makes a day go a lot better for the person on the other side thats having maybe a bad day thank you for that and they also mixes their own spray paint to order how awesome is if they dont have your color mix it and put it in a spray can that is awesome I am definitely going back there its not like other Auto part places in Norwich that dont know what they are doing awesome have a wonderful blessed happy day

Alaskan Malamute Horrible place! Dragged my car side ways across the parking lot and never released the transmission so my 4WD was in neutral to load it on the tow truck. Broke the internal steering wheel lock, ripped off my front bumper and scratched the hood and fender with the tow chain. Then they said "You cant prove any of what happened!" Turns out the parking lot I was in had security cameras and caught it all on tape! AND 3 people in the shopping area Videotaped the entire mess with their cell phones! AAA is going after this place! BEWARE if you want to keep your car in one piece! See the photos!

jayson vanvalkenburg Worst tow company . Dont waste your time with them bc they will waste your whole day and tell you there on there way

jim ritter I brought tires and Rims into this establishment to be mounted on my vehicle Even though they were very hard to be mounted. Which I do understand. I had to return to professional tire service because my tire was losing air - Come to find out it was the new TPMS Valve that had the leak. When I got there to try to have it fixed the mechanic came out and Arrogantly said “I will not take those tires off the rims again they gave us such a hard time” so they got nasty and said too bad, We will not do anything about it! They never told me when the tires went on there were no guarantees on Their workmanship. Keep in mind I paid for a service as they said that they can provide but did not want to fix the issue they caused. This is why supporting local businesses is not a good option especially at this place And then wonder why they don’t stay in business!! I would advise not to do business with this company! It’s a Shame!!

Lorraine Saraga We needed servicing on our converted school bus and could not find anybody who wanted to work on it. A friend recommended Professional Tire. They were amazing: went above and beyond and did a great job for reasonable price.

Mark We purchased a Subaru Crosstrek

Jake Am very happy with the service I received yesterday at Bill Rapp Subaru of Norwich. Not only was I provided transportation to work but my car was repaired and back to me in the same day! Many thanks to Connie for the always excellent customer service! MUCH appreciated. -Bill J.

Jeremy Mckee Wonderful experience.He did the job that no one else could or attempt for a very reasonable price. He gained a new customer for life thank you so much. Happy wife happy life!

june delgado Great service. Transmission replacement on Dodge Challenger. I would highly recommend this place. Thanks again, Michael and Sam

Alexander B After filing two separate insurance claims and having another company bail....three days later I called A&Js for a tow and they had the car at the shop literally in under 2 hours and without an issue. They will be my go to and Ill absolutely recommend them to everyone I know.

Tommy Mckeon The manager rich was rude and arrogant. My truck went in 5 weeks ago when I picked it up and paid my bill I walked out with him and couldn’t believe the awful paint job the orange peel was so bad in the sun. So he said your right I’ll have the guys buff it out on Saturday. Then I noticed they charged me for mud flaps and used my old ones. They wrote me a check for that but was not gonna say anything if I didn’t. Then I noticed they missed paint on the quarter panel. I had light bulbs that didn’t work and they damaged my back window with my tool box. I was called a liar and now they said they won’t open on Saturday so they want me to miss work for them to fix one of there mistakes. Please don’t go there they will rob you. They charge me for almost 50 hours of work my truck was in there garage maybe 2 1/2 days. Beware. !!!

Tony Schultheis These guys are great !!! Very reasonable prices and great work. I just had front & rear brakes put on my 2020 RAV 4. They had the best price in the area by far. I saved at least $200.00 over anyone else. I will definitely be using them again.

LittleBrownFox Great service, honest people, and affordable prices.

Marie Hartenstein I dropped off my vehicle at 8 am for them to replace my regulator and passengers side window. I was told it should be done by 1 pm. Got a call at 9:30 and it was done. Great place. Professional. And fast. So glad I found these guys!!!!!!

Kevin Lahey Theres a sign out front looking for glass technicians. TL;DR: They werent open at 1pm, when theyd made an appointment for me to come by, and didnt answer texts or a call. I left at 1:10pm, and when I returned at 1:30pm, they told me that all the technicians were busy working, and they couldnt help me. I cant speak to the quality of the work, but clearly they are profoundly unprofessional. My insurance company sent me here for a new windshield. Norwich Glass sent me texts to tell me to show up at 1pm and that itd take about three hours to install the windshield. I busted my ass to get there by 1pm, and arrived right on time, to be greeted by a locked door. I walked around the whole facility (they have a Cybertruck parked out back, which kinda tells you a bit more about who they are and how much they make working with glass), took the below pictures, and, after texting and trying to call the contact number I had, left at about 1:10pm to get some gas. Note that the sign says that they will return at 8. Whether thats PM or AM isnt clear. It also says that this is a drop-off only site (I walked around the whole building, and there was no other public entrance). I got gas, tried again to call them and was sent straight to voicemail, and stopped back by again to see if there was any change. At around 1:25pm, the door was still locked, and no staff was evident. I finally called the number on this Google page, and eventually got through to a sales person, who told me that Id arrived too soon (1pm, when I was told to arrive), hadnt waited long enough (almost 10 minutes!?), and that all technicians were now occupied and that they couldnt help me until tomorrow (or was it Monday?). If thats how unprofessional these folks are, do you really want to entrust them with your car?

Michael Crandell I purchased a 2021 Ford Edge Titanium from Matthews Ford in Norwich in November of 2024. The Sales Consultant, Paul M., was very helpful, honest and, unlike past experiences that Ive had with other dealers, he was not pushy when it came to the add-ons, like extended warranty, service program or rust protection (I declined all). Since it was a pre-owned vehicle, it did not come with a manual, factory door access code or a second key fob. But, when I asked if I could get those, Paul and the Sales Manager, Mark L., made sure that I got them at no additional cost. During my first service appointment, for an oil change, the service department was very pleasant and helpful.

Rick Deguido This dealership is absolutely the best! Mike G was our salesperson and was outstanding! Ordered a 2024 Maverick xlt Tremor on April 6 and picked it up May 28th . No hassle no added stress from being pressured into ad ons . Very smoth transaction! Would recommend to anyone that wants to purchase a new/used vehicle! Absolutely the BEST!

Christopher B My mom took her car in yesterday to have it looked at due to a bad harmonic shake at 40mph. They informed her that she needed the "Front Right inner and outer tie rod replaced". She would also need an alignment to the tune of $500. Being a highly certified mechanic myself (living 2 hours away) i told her to take it to a different shop. $Free later, 50 lbs of ice was removed from the wheel, wheel well and chassis. The car now drives perfectly.... BE CAREFUL.

Tom Pilewski I have visited this shop many times and have found the staff to be friendly, helpful and focused only on the issue I brought the vehicle in for. Keep up the great work!

Samantha Speenburgh I went here on my day off looking for Ashley, she was off but Paul asked me what I was looking for then took me around the lot and found the vehicle I wanted, I told him I was looking to work with Ashley, he gave her all my information and Ashley called me the next day when she was in. Ashley provided me such a great experience! She made the entire process so easy, I did everything over the phone with her after looking and test driving the jeep I wanted to buy, she busted her butt to do what she had to do to get me in the jeep! Once approved she arranged it so my new jeep was brought to me and they picked up my old jeep transferred the plates and insurance they even helped my husband moved all my stuff from my old jeep to my new jeep, I didn’t have to take time off work signed the papers right at my job and drove my brand new jeep home! I will be a forever customer of Ashley! Thank you so much!

Nancy Allison Just bought a 2025 Jeep Grand Cherokee from Norwich Dodge Chrysler dealer. What a great experience! Dani Thayer was amazing to work with, so patient and professional! Very knowledgeable about my new Jeep! Have used their services in the past and will continue to do so. Highly recommend!

Jeremiah Lewis Needed a driveshaft u-joint pressed out and they told me a couple hrs and it would be done. Worked out great! Very nice guys there ready to help me out quick.

Angela Benedict I went to CJS Auto today to get my car inspected. I knew my father, who sadly passed away a year ago – trusted them with his many vehicles. The guys were great. Shared memories and provided fair and honest service at the same time. Definitely seemed trustworthy and reliable.

David Solomon John Newton of Newtons Reconditioning did some really fantastic body work for us after our 2011 Hyundai Elantra was struck by another motorist. My wife and I have had an occasional fender bender over the last forty, so we definitely know good work from bad or mediocre work. John Newtons work is exceptional and he does it with no fuss. If you want exceptional automotive body repair work by a man who really takes pride in his work and also does it for a very fair price, we recommend that you see John. Thank you again, John, for your fine craftsmanship. You also have my apologies for taking so long to write this review.

dominique biasutto I highly recommend Gordon’s garage to everyone . I had the transmission rebuilt in my Chevy 3500 . Jerry is a 2nd generation transmission guru. I live 1 1/2 hours away and with that being said Jerry is the only person who I will let diagnose and work on all my transmission needs .

Jolene Furlong He disassembled our transmission which was under warranty unauthorized, so repair wasnt covered. Then he got rid of our old parts so they couldnt be put back in for warranty investigator to prove faulty torque converter. Then rebuilt transmission unauthorized and wants to charge us. Refused to come to agreement on price. Refused to give police my keys to my truck, hid the truck. This guy is horrible, crocked, and should be shut down. Its ok I will see him in court.

K Mc Nick was very helpful and very polite. I do feel that I had to push the button a little to get our new vehicle. Not with Nick, higher ups. I would probably still be waiting for my order to be accepted if I hadnt pushed as I did.

Jeremy Cook Nick was great to work with, willing to work through remote means from a distance, the whole team was very low hassle and communicated throughout the process. Low pressure and quick purchasing service, would happily recommend.