Advantage Dentistry - Buffalo (NY)

1 /5 Rebecca Butera: Im sorry I ever stepped foot into this office. Dr. Oddo clearly does not know what he is doing. I had a crown that would not stay on. After the third attempt, my whole tooth broke off. When I called, clearly upset, the rude receptionist told me the dentist was not in and to rinse with salt water. After going to a competent dentist, I found out Dr. Oddo was trying to put a crown on a decayed tooth. It had to be extracted. Another crown that they made was also done completely wrong and has to be fixed. Hundreds of dollars and time wasted at this office just to spend hundreds more to have it all fixed. Like some other reviews said, the assistant put on the permanent crown. It was never checked by the dentist. I hope anyone thinking of going to this office thinks long and hard. There are so many other dentists that actually know what they are doing. Dr. Oddo is NOT one of them.

1 /5 Stephanie James: If you want to wait months. Had appointments scheduled and office canceled same day d/t hygienist illness. Wanted to charge me $50 for having to cancel same day for same reason. Not happening. Then cant reschedule for 3 months. Going somewhere else that may have a few more employees.

2 /5 Gerald Staub: I have been a patient of this office for the last 25 years. The dental services have always be excellent. The office part has always had its drama. Today was a cleaning day for me, I have no insurance but I buy a discount plan via their recomediation for years. I made sure I had the premium paid and did not check any further because they knew what plan I had. Upon entering I was presented with three pages of forms to fill out because of a new system. Must have been too much work for the office. After the cleaning they said my bill was 160. I asked what happen to my discount plan. Answer we dont participate. After the cleaning was done. I asked why they waited till after and no real comment. I paid the bill and said good bye to the parking lot drama and the office drama. Next place easy parking and customer appreciation. .

5 /5 huck5x (Cory Sawyer): Was In the market for a new dentist after a wisdom tooth decided to dukakis my daily program over bigtime ..After reading the reviews I decided to make a decision the same way I always make all my major life decisions..I flipped a coin..Not on an app I did it the manual way ..Best two out of three of course…Anyway because tails never fails I made the appointment ..From making the appointment to getting cleaned up and then on to the whole pulling that tree trunk out of my face procedure the whole team kicked arse.. Thank you for your time

1 /5 Kelly: Have been a patient for well over a decade but this office has gone downhill, fast. Like other reviews, they implemented a new system but made ZERO effort to transfer patient records. Was told I had to fill out a form when arriving for my last appointment like being a new patient. Was then told Im expected to have my insurance card at that appointment when 1) my insurer doesnt provide insurance cards (explicitly states so on their website) and 2) in the past 10+ years Ive never handed them an insurance card (in the past they just needed my name and employer name) and 3) did not contact me in any way (postcard, text, call) to inform me this information was neded at my next visit. The front desk staff was very argumentative and rude during the visit and completely incompetent if their solution to not transferring patient data to the new system was to argue with all of their patients.