5 /5 Kate V: I came to Lilly to get my roots touched up, as well as to fix orange banding from a previous colorist. She recommended we do a keratin treatment for blondes, which I’m glad I did because it helped prevent hair breakage and loss during the bleach treatment. My hair felt amazing! She then fixed the banding and touched up my roots which was an incredibly difficult task because my hair was in very bad shape, with various shades of blonde and yellow and lots of breakage.
Not only did she fix it without any breakage, she did it in about 3 hours! Usually my double process takes 5+ hours. And my hair felt soft, when usually bleaching will make it feel dry.
Her salon space was very clean, she was extremely knowledgeable and responsive to my concerns/ communication. I don’t have great pictures but I’m including before and after photos.