Bassett Health Center Cobleskill - Cobleskill (NY)

2 /5 Timothy Gostling: This facility has brought my family nothing but frustration. The Doctors and nurses who work here are great, but the billing and administrative staff are useless. Their billing cadence is months behind and frequently inaccurate, and I recently had an important appointment rescheduled for the 4th time. It has now been close to a year I have waited for a consult with a specialist. I have received great treatment at the hospitals in both Cobleskill and Cooperstown, no idea why the staff at the Health Center cant figure it out. They are truly a discredit to the Bassett name, as their dozen of 1 star review on her clearly show. Only giving a second start because of how much I like my physician and nurse here. They are both top notch, and I cant imagine how embarrassing it must be to graduate medical school and then be assigned to work for a facility this disorganized and unprofessional.

1 /5 Trever LaRose: Unprofessional, uncaring OBGYN. Go anywhere else but here. A veterinarian would have been a better OBGYN

1 /5 Darby Reed: This is why insurance costs continue to rise! Forced to go to ER with a simple matter, because Dr (PA) is too lazy, or too incompetent to do her job, so staff tells me to go to ER! Seriously? Theyre NOT a family medical practice..Thats YOUR JOB...& Are you going to pay for the extra $$$ in copays for that visit too? If you dont know how to apply your education correctly to your job..LEAVE

1 /5 Princess Đraven: Ive been going there for so many years tried different drs and Im sorry but they are mostly pretty bad and dont care to even acknowledge you. I have terrible vertigo ( vestibular paroxysmia) I asked many times if there anything u can give me to help and they all told me to find a new hobby and I will never get better. turns out gabapentin does help with it NEVER ONCE they have recommended it when I have anxiety and nerve pain and guess what! ( it works lol ) imagine Ive always been in severe pain and switching to somewhere else helped so much. If you want to a good dr, I dont really recommend them unless you find someone new who is willing to help you but all the females are so nasty ( sorry but its so sad that you dont even care for your patient ) I have many other stories but this is the one that sticks out the most ( try cooperstown they are way nicer and willing to explain more to you than them! ) even will do testing and get the help u need!

1 /5 Dallas Mesick: This office has been an absolute nightmare to deal with in every regard. I was diagnosed with type I diabetes recently and getting any information out of anyone when it comes to help, treatment, dosing, specialists, appointments, resources, etc. has been nearly impossible. Half of the time, the reception staff act like its the patients fault that theyre working at a job that they clearly hate. I have found out (the hard way) that I am incredibly sensitive to the insulin I was prescribed and am hitting dangerous lows with my blood sugar. I have kept a comprehensive log that has shown how fast I am dropping after taking my prescribed dose of insulin. The result I got was to just continue to take the insulin as I have been (which could be fatal). I have requested assistance with patient advocacy to help me get to an endocrinologist, which I have been told multiple times is not an option. I am currently working with patient services to file a grievance about the laundry list of issues Ive had since my diagnosis. It also doesnt help that putting in messages to the Bassett app (which states that messages may take UP TO 48 hours to get a reply back) just dont get answered at all half the time. The advice I was given today by actual "medical staff" was to "use my judgement" for my own insulin doses because the prescribed amount is CLEARLY too high, but a provider was not available so just bring it up at my next appointment. To clarify that, after getting a diagnosis a month ago, the advice Im getting is literally to figure it out on my own, including my medication and dosage. After ten years of the abysmal medical care I got while I was in the military, I thought Id seen the worst there is to offer. Bassett Health Center has shown me that the pit only gets deeper. Even the Bassett Patient Service staff have been confused as to how the ball is getting so consistently dropped with this treatment. This office has an overwhelming amount of 1 star reviews for a good reason. A change in practice is realistically in my near future.