1 /5 L BroMac: Nurses in the Labor & Delivery were highly unprofessional and violated HIPPA rights multiple times. They also meddled regarding family relationships and caused permanent damage for both families. When we went to administration to report our concerns, they didnt want to get involved. We met with a patient advocate, which at first, we thought would be helpful, but the advocate ended up violating confidentiality also. The nurses and pediatrician in the maternity department also pressured the new mother to go against her wishes and rights to allow a boyfriend to sign official documents despite the new mother informing the pediatrician that the boyfriend was not involved and not on the birth certificate. All of these people formed PERSONAL opinions by making assumptions, without having full information (which they had no right to) and acted upon their opinions by violating their patients rights. We are waiting to see if we will be suing this hospital for violating patients rights.
This hospital has no concern for UPHOLDING PATIENTS RIGHTS. THE STAFF DONT THINK THEY NEED TO BECAUSE THEY THINK THEY KNOW BETTER THAN THEIR PATIENTS and exercise their minimal power to a maximum, based on their personal opinions. SHOCKING! The department is made up of a bunch of gossips with nothing better to do than meddle and cause drama in and control their patients lives. They ruined the birth experience for everyone (patients & families). We would rather take a chance on not making it to another hospital than return here (where, based on the other reviews, youll at minimum be worse off than when you entered anyway). Avoid this hopital at all costs!
The 1 star is for the 2 WONDERFUL midwives who clearly were from somewhere else. They were highly professional and did their best to bring peace and positivity to the birthing experience despite working among so many unprofessional support staff.