Dr. Susan Bracker, DDS - Rochester (NY)

5 /5 Ashley Moore: I had some dental experiences as a kid and young adult that caused me to have extreme anxiety when visiting a dentist even for a cleaning. I drive 45 minutes to this office because I feel comfortable and like my needs and fears will be heard here. I self pay and the prices are affordable enough for me to be able to do so.

5 /5 Gordon R: My first visit revealed Dr. Bracker and her team to be knowledgable, happy, kind, and thorough. Yes, I do have a few issues but I am confident that they can meet my dental health needs.

1 /5 Penguin817: Brenda, the dental hygienist was amazing. However, after she finished the cleaning, I waited over 20 minutes for Dr. Bracker who never came to my room. My time is just as valuable as hers and therefore I left without my final examination. I have been brought to Dr. Bracker‘s practice due to the fact that my dentist retired and has moved his practice under Dr. Bracker based on this experience I will be looking for an alternative. Later this evening, I received a call from Dr. Bracker stating she was calling me from her personal cell phone and that everything on my x-rays looked fine.... Then she said "and SORRY!" And SORRY - What kind of response is that???!!! I will greatly miss Dr Cohen and Michelle his hygienist.

1 /5 Caroiyn Cooksey: I was a patient of Dr Cohen for over a decade I really enjoyed going to the dentist always a great experience Dr Cohen joined Dr Susan Backer office and naturally I followed him .The front desk staff amazing very pleasant ,my hygienist Michelle amazing, BUT my experience with Dr Bracker ,DDS WAS AWFULL the provider would not listen to my complaint she kept talking over me ,the provider(Susan) was checking my teeth for sensitivity she was hitting my teeth so hard and with so much force it felt she was knocking my teeth out the worst part of the visit was without any warning she stating to drill my tooth WITHOUT nonvaccine which was very upset my tooth is still in pain iam very disappointed as a patient because i will miss Dr Cohen ,but I will never go back to Dr Susan Bracker office again. I have been the healthcare for over 38 yrs and I pride myself with customer service AND PATIENT CARE. Tothe front desk ,and Michelle keep doing a great job.

5 /5 William David Levesque: In a period when getting an appointment with any doctor within a reasonable time seems impossible, Dr. Bracker was able to fit me in quickly to assess a painful tooth. She was also able to detect a nearly invisible hairline fracture that was missed on prior evaluations by other dentist offices that was the cause of my discomfort. I’m now on the mend. Grateful.