1 /5 Caroiyn Cooksey: I was a patient of Dr Cohen for over a decade I really enjoyed going to the dentist always a great experience Dr Cohen joined Dr Susan Backer office and naturally I followed him .The front desk staff amazing very pleasant ,my hygienist Michelle amazing, BUT my experience with Dr Bracker ,DDS WAS AWFULL the provider would not listen to my complaint she kept talking over me ,the provider(Susan) was checking my teeth for sensitivity she was hitting my teeth so hard and with so much force it felt she was knocking my teeth out the worst part of the visit was without any warning she stating to drill my tooth WITHOUT nonvaccine which was very upset my tooth is still in pain iam very disappointed as a patient because i will miss Dr Cohen ,but I will never go back to Dr Susan Bracker office again. I have been the healthcare for over 38 yrs and I pride myself with customer service AND PATIENT CARE. Tothe front desk ,and Michelle keep doing a great job.