1 /5 Aman Chauhan: Horrible!!!!!
I wish I could give this place 0 star. I had very bad experience here about more than 2 years back when they first opened up, all my family used to go to them. I went there today since my regular shop where I usually go was closed today and I have an event to go to.
I made 5:30 appointment there. They finally took me about 6:15 after they took the ones that came after me. Lady named “Joy” started helping me and i showed her the design which i wanted (plz see attached picture #1) and she said that she could make it but would be $15 extra. I had no issue with that. When she started doing my nails, first of all, she glued the “tips” in wrong direction, all tilting to the side, i complained about it and she said she can fix it when she files. She then asked me how short i want, i told her but she cut shorter and i said “you cut them too short, i had to get almond shape and you never asked me about that”. She showed me after filing , it was very short. She then started taking my glued nails off from one hand and left the other hand and i was already getting late to pick my mom from train station at 7 since it was already 6:40
She then started talking in her language with other colleagues and said “the other lady will help you since she is fast”. The other lady comes, start doing my nails and then showed my design to the other lady sitting next to her named “Eva”. She said “this design not possible, pick another”. I was like this is waste of time, i picked another design (see picture #2) she said she can do it but she was not able to. Then Eva said “it will be late for us, you just do regular gel, i said this is not fair since i have an event otherwise not an issue”.
She then insisted on doing whatever she could and she just did. At the end, other hand tips were pointing to the side, she said they could fix it but would be short.
I left from there crying, after paying $75 and all the torture (look at the final product)
Horrible. None of them had even a sense of apology. Simply horrible.
Respected owner, you better return my $75 for this torture.
Moreover, they used unclean tools, I am going to reach out to The New York City Department of Consumer and Worker Protection (DCWP) , I am not going to let it go like this.
