4 /5 Akash Chauhan: I recently visited Group Health dental for the first time, and overall, it was a convenient experience. Located just a 2-minute walk from the New York Times Building, it fit perfectly into my schedule. The clinic impressed me with their efficiency, having processed my forms online before my visit, so they were ready to see me as soon as I arrived.
The appointment started with X-rays, followed by a consultation with the dentist, who was thorough and professional. Based on the tests, they suggested a few treatments. However, I felt the recommendations were a bit overwhelming, which I realized stemmed more from the management and finance/billing department than the medical staff. They reviewed my insurance and suggested treatments that seemed unnecessary, given my healthy gums and absence of cavities. It felt as if they were pushing for additional procedures, which I opted not to pursue during that visit.
That said, the dental cleaning itself was exceptional—one of the best I’ve had. The dentist’s attention to detail and care far surpassed my previous experiences elsewhere. I will definitely return for my regular clean-ups.
Overall, I would rate my experience 4 stars. The excellent dental care deserves full marks, but I’m deducting one star due to the slightly overwhelming experience with the finance/insurance department, where I felt pressured by the suggested treatments that weren’t essential for my current dental health.
This review reflects your positive experience with the dental care while addressing the concerns with the billing process in a balanced manner.