5 /5 Amber Boyne: If you suffer with dental anxiety caused by traumatic dental experiences or even shame around the condition of your teeth (like I do), Dr. Tracz and her entire team are the people you need to go see. From the minute I stepped in the door, everyone made me feel at ease. Theyre so friendly & welcoming, I couldnt help but relax a little bit. Actually, even before my first visit, Dr. Tracz herself called me to confirm my expectations for my appointment and I ended the call feeling pretty confident I was in good hands.
On my first visit, Dr. Tracz took her time building rapport with me and getting to know a little bit about who I am. Nothing felt rushed - in fact, shed asked if I could come in a little earlier so wed have even more time. This was the opposite of any other dental experience Ive had. I came in for a broken molar but because its not causing me any pain, we started with a cleaning instead of diving right into extracting it. Im not sure if this was part of Dr. Traczs larger plan, but this was exactly the right move to get me more comfortable with the idea of having her be the one to extract my tooth in the coming weeks. She thoroughly explained everything she was doing before and as she was doing it, and most importantly, she was very conscious of if I felt any type of discomfort and acknowledged it immediately before I even had to say anything. She gave me numbing gel when necessary and took breaks from a particular area if she saw signs I was uncomfortable. She assured me that I was the boss and we would only do what I felt comfortable with.
It was determined that I would need a deep cleaning, so I returned today (a week later) to have my second visit with Christiana, the dental hygienist. I was more nervous about this appointment than the first one because Ive heard that a deep cleaning could be very painful. I was also worried about the pain from the needles while getting numbed. But oh my goodness, Christiana was amazing too. She was super friendly and you could tell she holds the same values as Dr. Tracz. She explained everything to me thoroughly before doing something, and even though a couple of the needles were uncomfortable for a split second, they werent extremely painful because of the numbing gel she used! She was constantly aware of my comfort levels and numbed me more as needed. Christiana made the processes so manageable.
The entire team that Ive interacted with has such a calming, friendly presence. I will 100% be returning for future cleanings and my tooth extraction and I wouldnt chose anyone else. Please go to this dentist if you can - I feel such a huge weight off my shoulders knowing that I can go to the dentist without dread. I am so grateful.
