Kents Auto Body - Elmira (NY)

5 /5 Ginna McCormick: Hit a big buck. Very happy with all work performed! Seamless and great communication! Emily you rock as well!

5 /5 Tennille Nicolo: Courteous, professional, and very helpful. They are a pleasure to deal with. you guys did SUCH a beautiful job on my Rogue. I got it back this evening and it looks fantastic. You were so professional and made everything very easy. Im embarrassed I dont know the ladys name that took care of us but she is amazing! I will absolutely recommend you to everyone I know. Thank you for everything you did. Im beyond happy with the entire experience. I would love to make a post on your Facebook. You guys are AWESOME.

4 /5 Josh I: I had to wait about 3 weeks to be able to drop my car off. Not a negative just means they may not be able to get you in immediately. They did have to keep my car an extra day due to unexpected work associated with some imports. However despite this they didnt charge me extra. Actually the final bill was slighltly less than the estimate which is quite rare. The reasoning behind 4 stars is because I did have to call them to find out the new timeline. Other than that I had an excellent experience with Kents Auto.

1 /5 Faith Bogdan: Good body work done in reasonable amount of time. However, we were told AFTER SERVICE RENDERED that the credit card machine was down, had been down for a couple weeks, and they didnt know when it would be back up and running. We were forced to write a check for more than our insurance covered. This is unacceptable business practice since a new credit card machine or Square can be set up in a day (they actually use Quickbooks or some accounting software for their credit card service, and claim there is an ongoing issue with it, but that is no excuse. If you dont have credit capability, you let your customers know BEFORE PERFORMING A SERVICE). We should have been told up front about this issue. There is no signage posted anywere with this information. Of course it leads one to naturally wonder if this is their way of avoiding fees or taxes.