Lewis County General Hospital - Lowville (NY)

1 /5 Shanna Kilbourn: I went to the ER at 915 because 8 fell down my stairs and hurt my neck and shoulder. I sat in the room crying in pain for over and hour before the doctor came back. Never examined me at all. He said hed order and pray. That didnt take long. However I waited almost another hour to get something for pain Crying in agony the entire time. The meds didnt last long and I was back in excruciating pain and crying. Even after I called the nurse to see if she could tell the doctor that the meds wore off no one ever came back. By hour six with no one coming to speak to me about the pain I was in or talk to me about my xray I called for the nurse to take my iv out so I could leave. However the staff had no problem sitting at the station laughing and goofing around. Absolutely disgusted and myself and my family will never go there again.

1 /5 Lucas Prashaw: I came in at 1:00 with my friend who was having very severe tooth pain. It is now 3:35 A.M. and I am still in the waiting room. I suppose it wouldn’t be so bad if I wasn’t the only person in the waiting room. Awful service, I’d be better off going to Syracuse

1 /5 Chrissy Marie: My granddaughter was taken to the LCGH ER on separate occasions for a rash type of thing on her skin. Drs each time said that it was irritated from something she was sensitive to. It kept getting worse, so they took her to Carthage. Carthage ER immediately sent for the ambulance to take her to Upstate. She was in ICU and had the worst case of impetigo the Drs had ever seen... On her face, neck, torso and arms. Fingers crossed she doesnt have complications from this because it wasnt treated as promptly and as professionally as it should have been by LCGH. Sounds like someone just made an off the cuff diagnosis to me. I myself went there a year ago because the side of my face was very large and swollen. Dr Hodsen barely looked at it, and said my primary had just prescribed the wrong antibiotic for an ear infection.. He was in that room about 3 minutes(if that) and sent me on my way.Turns out I had a parotid tumor. He doesnt take time to order tests that should be done. Hes too quick to make an educated guess and fly with it without needed tests to back up his theories. The ENT couldnt believe the size when he seen my face. The first thing he said was he needed to order a scan. So very unimpressed with a few ER Dr.s. The rest of the staff was great though.

1 /5 Paige: Took a friend to the Emergency Room because she had a seizure and was vomiting uncontrollably for 3 days following. Upon arrival, the waiting room was packed. We waited 45 minutes just to check in, then 7 hours to get a room. Once in the room, we waited another 2 hours to see the doctor, who gave her fluids and a nausea med. Only urine and blood tests were taken, and once they found nothing, sent her home with a prescription nausea med, completely disregarding the unexplained seizure that started it all. We arrived at 6pm, and didn’t leave until 6am the following day. Within our visit I saw nurses goofing off, making small talk, and simply not doing their jobs. In the waiting room during our 7 hour wait, an infant began seizing, due to his condition. Right then and there I lost all respect for this hospital and it’s staff, it’s disgusting that they allowed that poor baby to wait hours! They only care about the paycheck, that’s it. You’re better off going elsewhere if you want timely and reliable care. You could be bleeding out and they’ll tell you to “wait your turn”.

1 /5 Wendy B: Emergency room is useless I was sent there by my primary doctor due to extreme pain from several compression fractures and dislocating shoulders from having several seizures Dr Timothy Mathis after a 2 hour wait said my primary was out of line by sending me that I didnt belong there and he did not believe I was in pain he told me I had to leave the ER and refused to treat me would not bring a dog to this place