Mohawk Dental Care - Mohawk (NY)

1 /5 Kristen Reinhardt: DO NOT go to Mohawk Dental. I wouldnt give them any stars if possible.The dentist and helper wife completely destroyed my teeth. Firstly, very rude, horrible and non existent customer service. Dentist rushes through work because he overbooks patients and work to be done on visit to be able to charge Medicaid more. The dental products, fillers and any other items are old, not to be used for that type of treatment etc. All the fillings and products needed and used on my teeth fell out, leaving my mouth worse then when I went to see him. Other people I have asked since have said the same thing happened to them. At the end of the visit I could not even close my mouth and put teeth together properly. So as I am standing up dentist sands down some of the filler. I wish I never went there, My teeth are so much worse than before. Also lost teeth because they were shaved down like pegs after the filling product fell out. I am still working up my self up to see another dentist, trying to find a good one. However I will probably lose the teeth he worked on now when before could have saved a couple. Completely unprofessional and incompetent. Should not be a practicing dentist.

2 /5 Brenda Capron: With myself, my mother, and my autistic sister, I track our schedules with 12 different doctors/dentists; this is the only one with whom I have scheduling problems. Ive taken my sister to two appointments and spoken with them twice on the phone; each time they insisted my sister missed an appointment that we were never scheduled for, or that we came at the wrong time. They have a fee for missed appointments, but havent enforced it, or Id be filing a complaint with the BBB. The last time I spoke on the phone with him, I made him repeat the day and time - he did, 6 times. Today, his wife tells me my sister missed her appointment, but not to worry, because "nobody missed her". She shows me some other schedule, as if to prove shes right, but really just proved neither of them know how to use a computer. She was quite smug and quite clueless. They had time to take her today, because someone didnt show up. When that person does show up on the date they were told, theyll likely tell them that they missed their appointment today. The dentist took x-rays with an old machine and brushed my sisters teeth with the electric toothbrush they use in dentist offices. Thats it. Not even flossing. I find him to be nice and he was good with my sister, which is why we went back a second time. We wont be going a third.

1 /5 Matthew Viti: Unprofessional and unreliable. I received a confirmation call from the Dentist himself the evening before my scheduled appointment only to show up the next day and no one was there, the office was closed. Complete waste of time. They also struggle with using the computer to verify insurance. What should have been a five minute process on the computer to verify coverage took a week for them to complete over the phone and then they no show for my appointment. This office is a joke! Don’t waste your time, there are other reputable Dentists in the area that value your time and business.

1 /5 Stephen Ames Berry: Tried to make an initial appointment. Was rudely interrogated by whomever answered the phone. Was told that a) Excellus PPO dental insurance "isnt really insurance," and b) as I did not currently have a dentist, Dr. Shah would not see me. When I asked the woman if she could recommend a different dentist, she hung up.

1 /5 Jess Jones: Horrible customer service to be honest I wish they were better people. Honestly they are really disappointing and disrespectful. I was very nice and they just are not. Rude doctor rude nurses Im really about to report them cause they have dirty floors and bathrooms. Absolutely disgusting. DOCTOR DIDNT WASH HIS HANDS!