1 /5 Sam: I chose this facility because my four years old son was not a cooperative dental patient, and therefore we had to find a place that was more prepared to deal with uncooperative children. When I called this office with my concerns, they assured me of their special approach with fearful children. At the appointment, my son cried & resisted as soon as the dentist attempted to look in his mouth, and the dentist immediately gave up, with no attempt to try to work the problem. The dentist immediately stood up and said "thats it, im done". I wouldve been more understanding if he devoted some time with multiple attempts, but not only did he not even try, his response was unprofessional. They also still billed my insurance for the office visit. I supposed its also worth noting that when I arrived, the receptionist was mildly rude and uninviting; I stood at their counter for a few minutes before she and another woman finished their personal conversation, only then did she finally acknowledge me.