Rochester Regional Health - Jerome Medical Center - Batavia (NY)

1 /5 amanda Krzyzanowski: Dr Matthew Steele Battaglia needs to find a new profession! He is the rudest, most arrogant ER doctor ever. This is the 2nd time Ive had the same experience with him. My daughter was seen last night for severe abdominal pain. Suspected appendicitis. After a CT scan, it was determined that it was an ovarian cyst, possible torsion of the ovary. She was in extreme pain. He informed myself (female) and my daughter, that ovarian cysts dont hurt, and it must be gas. He told us the ultrasound was normal when in fact it was not. It was a complex cyst and needs to be addressed. Her pain was so severe, her body was trembling and her teeth were chattering. He also dosed her with Haldol instead of a repeat dose of morphine like he said he was going to, as he stated he usually only gives pain meds for broken bones! I advised him to let me know when he grows ovaries and let me know how a cyst feels and we left with her vomiting.

5 /5 Kendall Neidert: 33 minutes from the time I walked in to the time I left for a x-ray. I was given a tip to go for x-ray in the morning, when blood labs tend to be busy. I have also been here for mammogram appointments and been very pleased.

1 /5 Anne Cartwright: Worst place to go, on February 3rd, waited for 2 hours and 20 minutes for bloodwork, arrived at 6:25 left at 8:45. A week later back for an ultrasound with a scheduled appointment for 7 am, arrived at 6:35, so I could get registered in time, half hour later still waiting, this is unacceptable!!!!!! I will try and schedule any future testing somewhere else.

5 /5 Amanda Mull: Im not sure about the urgent care but Ive had tons of ultrasound and blood work done here and theyre always so nice and very quick about things.

1 /5 Destinee Davis: Would give 0 stars if possible. Called and specifically asked if I needed to make an appointment for blood work was told no unless it was for the 3 hour glucose, arrived and was asked to sit in my car for close to three hours for a walk in appointment