1 /5 Becca: Id like to share an excerpt from my personal journal with you: "I am having severe chest pain but I will not go to the ER because I think the staff will be annoyed to check on me. I feel like a burden to them. Id rather stay home. Unwelcoming."
The staff refused for years to believe I had a twin and kept mixing us up. We had to show up together in person to prove it. They had called the police on me. Another time the doc told me it was ok for him to inflict pain on my family member because "He had been through it and survived without pain meds." He made my family member cry, the nurse cried. She was so mad at me for simply asking for numbing cream for them. She refused my apology when I didnt even do anything wrong. She refused to even talk to me after that like the adults that we are.
Ive asked for multiple meetings with staff after multitude of issues. Deaths.
I waited 2 hrs for an appointment in which the doc gave me 5 mins, did nothing, and prescribed a med Im allergic to and is on my allergy list. She said thats okay because the pharmacy will fix it and prescribe a better med. Excuse me for being old fashioned, but I want my doctor to know what med Im on before I take it.
Not to mention the Richard Gere jokes were unprofessional, as well as the HIPAA violations Ive overheard in the waiting rooms by staff with no respect for the literal law.
As my grandmother said back in the day, "IDC if Im dying, take me elsewhere."
The fact that they let a person with anaphylaxis wait in the ER waiting room terrifies me. Another woman in a wheelchair was screaming in pain and it was a slow day, they let her sit there and didnt even check on her. Her mother was besides herself.
I dont think they actually care...never have according to grandma.
I had a family member die in the waiting room while waiting for heart care.
Rochester Regional never changed my other family members wound wraps. We had to date and sign them. He died btw, as complications to medical practice.
They drugged my fiance with epilepsy and then sent him out the door falling down. They let his IV fall out and let him bleed all over the floor for an hour as we called frantically screaming for help while we watched him on video call bleeding. We talked to the nurse who said, "Im in his room now, hes fine." SHE WAS NOT IN HIS ROOM. Another man was screaming for help. None of the call buttons worked. Nobody ever came, they let him scream. All he wanted was assistance in moving around to the restroom.
My fiance sat for another 2 days in there, had an oxygen of 60 without oxygen, low 80s with it, and they released him upon which we had to drive him hours to a better hospital hoping he didnt die.
I have thought about literally moving cities just because of this hospital. And Im in no place to.
So, maybe if I share this theyll begin to realize we are people?
I miss the old days when they were even just simply caring. I keep hearing "Well, theyre understaffed." Well, so make the jobs more accessible? IDK. Do something. Ill come over and brain storm with you! Hospitals treat the staff better and it will trickle down to patients. Youre the problem!
The EMT staff are usually exceptional and are much appreciated. Because they care. And not fake caring.
Ive had better hospital care in third world country. Im not kidding. And better access to specialized doctors. Better testing too. I was in Asia once and actually got a lung test performed for my asthma. But Ive never had a doctor in the USA test my pulmonary function. I cant even get them to send my spirometer to me for 15 yrs now. And Ive asked 100s of times. The spirometer would help me manage my care so I dont have to annoy the ER for help. Simple things to make their load easier. I had thought about 3D printing a device, insane! Not safe.
Complaints, they fake responded with errored info to try to satiate me.
There is so much more, I cant even begin to tell you. I know you guys know. Im fed up. Whoever is in charge, get off your butt and shake it up!
Good surgical staff tho.