1 /5 Tya Arnold: i went in for a pedicure and left with SCRATCHES AND WELTS all over the top of my feet and they refuse to refund me for the inconvenience and harm. not sure of the techās name, illhana maybe? she wears a hijab- who was very kind and gave me a good polishing job but ultimately used the tool wrong. maybe my skin is sensitive, but i donāt think so- a pumice stone shouldnāt be used for bodily skin- only the soles of feet. at the time of the service i felt a slight irritation after the scrub but i didnāt mention it after because i thought that it would go away, but waking up the next morning, my feet were raw and full of scratches! my feet look god awful!! to make matters worse, the manager was very condescending and made statements that allude to me lying about this by saying that āthey ran back footage and saw that i left satisfied.ā i was satisfied at that point because the scratches and pain hadnāt been as apparent, which i told her and they still insist that i dont deserve a refund and can only come in for another discounted service. its one thing to mess up, weāre all human, but to try to put blame and not take some accountability after causing literal BODILY HARM is just terrible business ethics. really shows the lack of empathy. save your money and go elsewhere!!!