Urgent Care - St. Marys Campus - Rochester (NY)

4 /5 Victoria S: I waited about 15 minutes before being seen by Jamie and then by Jessica Urso. Both were attentive and listened carefully. I was also given different options which I appreciate. The only unpleasant person I encountered was the security man at the front door who asked me if I was here for urgent care. I told him yes. He got really loud and asked me again and I said yes. He then opened the plastic door to hear me and I said yes for the 3rd time. He looked so annoyed and bothered. Im coming because I dont feel good not to be treated like crap.Have some compassion/empathy training for him asap.

1 /5 Regine Gayden: The doctors are always constantly rushing you and stating that they can’t and won’t do a test if they feel like you don’t need it, also the techs and nurses are always very rude and pushy as well. Hopefully they hire some folks that actually come to work and want to help.

5 /5 Johnte Shepherd: Always fast in professional service In-N-Out under an hour