Wyoming County Community Health System - Warsaw (NY)

5 /5 Jessica Rosati: I had an outpatient procedure performed by Dr. Dibenedetto last year. He and his team were courteous and professional. They took great care of me and were able to accommodate me in a tight schedule. The facilities were clean and the nurses and staff helped me to feel comfortable and safe.

1 /5 Lisa Smith: NO STARS at ALL !! Last night was horrible I came in with my son he had a seizure in the car I called the hospital before I came in so the girls can meet me out at the door. As soon as I got there there was two girls coming out with a wheelchair like a wheelchair and we got my son out I asked them for help and they were looking at me like I was kind of. Anyways we got them in I got his insurance stuff done they told me I couldnt go back so I waited for a little bit. Then I went back and my son finally came through after a while. My son finally woken up but his head was hurting so bad. So a nurse came in and I told her whos the doctor she said we dont have a doctor. I said okay well can somebody give him some Tylenol cuz his head is hurting him and of course his body was just out of it from having his grand mal seizure. She said in a snobby way I dont know and she walked out close the curtain like she was upset. Then another nurse came and tried to take blood from my son and blew his vein out she said I have to get another nurse in here. So another one came in and I asked her who was that other lady and her name was Chelsea the nurse. She was a snob. Then I went out for some coffee and I told the lady in front that my son needs a blanket already she said okay. So I went out and got my coffee came back and my son had no blanket on. There was a nurse practitioner on call. She came in and said yes that he had a grand mal seizure and really didnt do a darn thing!!! My son last night couldnt breathe but I told him no more Warsaw hospital!! They dont treat there patients right at all.. I hope nobody runs into that Chelsea the nurse.. I will be calling the Head hospital and reporting this!! Not the first time this has happened!! Never again!! Please go somewhere else! If you have to tell the ambulance driver to go to Buffalo I would do so! Take my advice from one patient to another patient that has been dealing with seizures... God bless whoever goes there.. NEVER AGAIN!!

1 /5 Mr Tc Cats: Its 50/50 if youll get good service or not. Some of the Doctors really shouldnt be allowed to practice. Like foe example the MRI operator. On call, but refuse to come in so youre forced to go all the way to strong. Genuinely so stupid. I also have heard of a few of my friends being sent home over & over again to only find out theirs a major problem when they go somewhere else. Honestly, the state should investigate this place sometime.

1 /5 P T: A family member had an emergency Behavioral Health issue. We were staying at Letchworth St. Park so we had no cell service. Upon leaving we finally received cell service. We had faith that our family member was being taken care of. Well, they discharged him without speaking to his family due to not meeting criteria for admission. The nurse said to us ,"If this was my family member I would have contacted the hospital for an update." She knew we didnt have cell service however that remark was very unprofessional. Here we are in a Mental Health crisis and she has shown us no empathy. I hope she isnt like that with everyone. No understanding of what the family goes through! BY The Way...he met the criteria for admission at ECMC!

2 /5 Araceli Ramos: They tried to do a mental health screening on my sister with out checking with a parent they kept me not updated on her diagnosis... overall horrible experience, strong in Rochester is overall best choice if u want the help and Communication u need !