The Best 17 MEDICAL SERVICES near Auburn, NY (Part 2)

Robert Murphy I’ve come to learn that the only care this “urgent care” has is how fast they can boot people out to an emergency room. Whether it’s sole laziness or lack of ambition to treat someone’s issues, this has to be a top 5 worst urgent cares to go to. You’re better off just going to an ER before even stepping foot here. Not to mention the doctor is rude, nurses find humor in someone being nervous, and their tone only changes once they’ve pushed someone to the point of tears.

slim shady Receptionists were incredibly rude. snickering at me and making rude comments under their breaths as i told them my symptoms. It would be one thing if this just happened to me, but they did the same things to both my mother and father who were in recently as well. Absolutely ridiculous. Will NOT be returning no matter my issue.

N M Patients were lined up around the wall and it was packed in the ER waiting room. However, that had no effect on the excellent care provided by the nursing staff in the ER. Lily is superb at her job. Mo is amazing. The charge nurse too, though I cant remember her name. I expressed my concern about the delay in seeing my loved one, but she gently explained the difference between patients waiting on one side versus those on another. Under such circumstances, a little understanding and thoughtful explanation go a long way. I am amazed at the work these folks have to do, Day In/Day Out. Most amazing is that they do it with a smile, patience, care, and the utmost competence.

Charles Martin Brought my wife to the ER with all the symptoms of appendicitis. She couldn’t talk, barely breathe, extreme pain in her stomach and it moved to her lower right side. Well after 4 hours waiting in the waiting room, we left as there was no indication she was even gonna be seen in any time frame. Not sure what the priorities are here but people in far less pain that came hours later were given treatment first. Very unacceptable for an emergency department. No communication. No caring. Will never go back.

Jessica Golden The entire staff was amazing to my daughter. She has a fear of needles and almost passed out in the chair. I asked Kylie for help she came right in the room and Dr Gonzalez Dr Nina and Ashley came running in to help. After a few minutes everything was under control. Thanks so much for being so understanding and taking good care of her.

Jacqueline Smith Had a great experience with this dentist’s office. Had some confusion on scheduling but that was taken care of promptly and professionally. The whole staff made my daughter feel comfortable and relaxed. Very patient! Wonderful Doctor. Great experience here considering how hard it is to find a dentist that accepts certain insurance and how busy they are! Thank You guys! And I’m glad to say my daughter has a permanent dentist here.

Peggy Eastman I searched for a dr that would actually listen. I travel an hour to see Dr duckett. Well worth the drive. He is always so kind and takes time to make sure everything in my life is going well. His office staff is friendly and efficient. My husband and I both go to him and my kids go to him after they age out of the pediatrician. Love that they do blood work right there in the office. Saves multiple trips out and I’m guaranteed the results are seen promptly.

Melissa Bilinski I went to him twice with my husband. He was rude, impatient, he barely checked either of our charts. This man on the first visit with my husband asked him if he was here for gastric bypass surgery and then suggested it before ever looking at a medical chart. If you enjoy a know it all and just down right rude individual he’s for you..

Albert Blakeman Well this Doctor canceled my appointment again today after waiting. Almost 6months when they reschedule it last time.young lady on the phone this morning said will call your family Doctor and try find someone else. This is not right to treat your patients that way.but she and this office did notcare.very said.and plus so excuse way they canceled it again.

edward van tassell By far the worst office in town they never call you back, we called to set a appointment for our son with some slight concerns and without as much as a phone call the doctor took it upon himself to take him out of all activities at school and I now have to try to keep him from crying over it. The voice mailbox for the office says they are open until 6 on Thursday but they will not answer after 430pm. I am going to get my children into a different doctor and try to get them to undo the harm this office has done in time for my son to play with his team. Also for the record I have contacted 6 different offices including hospitals that all state he had no right to do this without seeing him or even setting a appointment first....

Rita Martinez Today was our first appointment at Summit Pediatrics. The front end staff were very kind and professional. The NP we saw was not in my opinion. She made me feel incompetent and brushed off my child’s rare disorder. A plastic piece to the ear and eye exam machine had fallen behind my child’s head and poked him in the head. Alls she said was “it’s not sharp.” Regardless of it being an accident that was not an appropriate response to a parent of a hurt child. Regardless of it not being sharp it made him cry and caused him pain. We will not be returning to this office due to this and I would not recommend anyone to go here based off that experience. Empathy goes a long way, especially to parents with newborns.

Matthew Ocean I recently ended up going to the ER at 9:30pm on a Thursday night. I was in excruciating abdominal pain, and seen after only waiting a half hour or so. While it took a while to get imaging done, the ER staff were all so kind and helpful. Doing what they could to try and relieve my pain and give me fluids. Once imaging confirmed it was my gallbladder, I was given an anti-inflammatory that helped immensely bring the pain down from a 10 to a 3. After a couple hours I was taken up to my official room and would be having surgery in the afternoon. Nursing staff overnight was so sweet, and checked on me often, but not too often where I couldn’t get some naps in. In the afternoon I was brought down to surgery and spoke with the surgeon, anesthesiologist, nursing staff, ER techs, etc. They explained everything to me and answered any questions I had. Don’t remember a thing after being wheeled into the operating room. When I was brought to my room, once again the nursing staff was so amazing to me, up until my discharge the following day. To summarize. Crouse Hospital and staff really helped me so much in an emergency situation. Everyone from the doctors, nurses, anesthesiologist, ER techs, medical technicians, nursing assistants, to even the sanitation staff and the staff who takes food orders were all seriously so incredibly gentle, caring, and sweet to me. No hyperbole, EVERY medical staff member treated me with the utmost kindness. I hope I don’t have to go to the hospital again anytime soon, but if I’m still in Syracuse, it’s Crouse. Thank you to everyone from the hospital who helped me.

Kerry Oliver Worst hospital ever. Staff fought and then walked out. Leaving a more shortage of staffing on top of being short staffed. Staff shortage to a point the nursey was "shut down". A nurse laughed at my response to a private situation, mind you this was not my first delivery! First situation! The Dr. didnt know my case, yet I was in your care! Very unsettling experience. I would never ever EVER choose this hospital. Nor recommend to anyone. There were some good people, but over all care was not what it should have been by any means. Very disappointed.

Matthew Nye Every time I go to the bathroom I’m glad I went to see Dr Cohen. My life is so much better now. Every single day I am thankful.

June Ericksen you cant get past the receptionist. needed to know if they had xr vorhsa records, so I could reach out if needed. said I couldnt ask a nurse.

Brandon Nares I couldnt be happier with the care I received here today. I usually hate going to the Dr but todays visit was amazing. I was treated so friendly and I was able to utilize the new lab next door for the first time. The gentleman that drew my blood was a legend. Got it on the first poke and made me feel so comfortable. This place is really stepping up there game lately. Dont be afraid to give them a try!

Colleen Sollars I had a cleaning here today as a new patient. I have some anxiety about dental work, even a simple cleaning. The tech who did my cleaning and Xrays listened to me and took care to keep me comfortable throughout my visit. the office staff and dentist were friendly and helpful as well.

Brenda Rosemier I called holiness for script refill on a Wednesday. Script wasnt at pharmacy on Monday. I called again to request Script. On Tuesday I called doctor to see if Script was sent in. NO. This is controlled substance so can only refill every 30 days. Well, doctor on vacation for another 2 weeks. Script sitting in her inbox!! Why would the nurse do this? I still dont know if I can get Script. NOT HAPPY!! A its the day before Christmas.

Paul Westfall I took my daughter to get checked up on in the emergency room. She was in tears because of a ear ache and vomiting. The whole time we were there, you could obviously tell they were less than enthused of our presence. They didnt process the insurance for my daughter. I had to follow up and make sure they did a few days later. They didnt send over the prescription for my daughters ear ache do to an infection. At the moment she cant hear out of her right ear. Not a pleasant experience at all.

Rick Smith I was there on December 5th and I was very impressed, probably the best experience I have ever had in a Doctors office. I arrived a few minutes early and they brought me right in. Everyone was so kind and professional and knowledgeable and organized, I really couldnt get over it.

Cruise Drew My 1st visit... well I must not be important. My appointment was for 1015a. I got there at 10a to fill out paperwork. It was 1050a before I was called into a room and only after I complained that people were coming in after me and being seen before me. Nurse took my vitals right away, it wasnt for another 40 minutes before the Dr. came in... Needless to say, I wont be going back. Id much rather drive to Syracuse for an office staff and Dr. who thinks all their patients are important and their time is valuable.

Marissa Hall It was an extremely long wait to get a room but this is by far the best experience I’ve had with Auburn hospital. I was very pleased. All of the nurses and my provider were amazing, they looked at everything to figure out what was causing the pain. They did a great job at their jobs last night. In the past I would have gotten discharged for lower abdominal pain within 3 or 4 hours but they kept me there for 7 hours to make sure everything was okay. They informed me what was going on and what to do next. Thank you Auburn for making it the best experience with you guys to where I was in good hands last night!

Theresa Cole If you need to go to the hospital, youre better off going to Upstate or St Josephs instead. Yesterday, I had to go there, and the service was slow! It took 4 hours for my husband to be taken care of (I went as a support person). And then once we were in the patient room, not only did waiting take another 3-4 hours, there were no comfortable chairs. I sat on a stool and by the end, I was sore and achy. I will say the staff at least did try to be cordial.

Malcolm Crane My lung collapsed, and I booked it to the emergency room. I was hesitant because of the 2.1 star review, but they have earned all five stars from me. Nurse Leslie: Explained procedures clearly, ensured my pain was minimal, kept my spirit high, and was polite and kind the whole night. Very funny, very sweet, and most importantly, she was calm when I was nervous. 5 star nurse!! Dr. Page: He was very quick to get me into the emergency room after seeing my x-rays. He was having a very busy night and was still kind and patient with me. I thank him and the big man who was with him for fixing my collapsed lung! Once I got upstairs into the hospital room, nurse Ann was taking care of me. She was also very good at keeping my spirits high and keeping my pain low. I want to thank her as well. Dr. Michael Petrosino was also amazing. He prescribed some medication for me and made sure I felt good enough to leave. Hes a very professional and caring doctor. Thank you. Everyone who helped me at this hospital genuinely cared about me and my issues. Ive never had such amazing care at a hospital ever before in my life. Thank you so much to everyone who helped me!

oli bochenek The staff was SO NICE and I felt very safe here. I had to be seen in the middle of the night for an asthma attack and they got me in right away. They were so so kind and friendly and extremely helpful and attentive.

Nicholas McIntyre This is hands down the worst doctor weve ever had the displeasure of going to. My wife made an appointment with him because she wasnt feeling well and was having migraines. Instead of examining her he said "well ur having a panic attack and all your symptoms are due to anxiety" and then proceeded to call an ambulance to take her to the auburn er to get a CT scan. We proceeded to spend 10 hours in the er just for the er doc to finally tell us that she had a simple sinus infection something that could have been figured out in a 10 minute exam by doctor duckett if he cared to do an exam and not just write her off as a panic attack just because she was crying from the pain of her migraine. Doctor duckett has no bedside manner and does not care about his patients.

C ccolgate Stay CLEAR OF this doctor and his practice! He has NO BED SIDE MANNERS, very rude and writes you off!!!