Albany Medical Center Emergency Room - Albany (NY)

1 /5 Kurt Seitz: A horrific experience a few months ago. Waited nearly 24 hours to be seen before walking out and driving to Westchester Med, where we were seen right away. At least they had someone check in the waiting room occasionally to see if anyone had passed away while waiting. We will never go back.

1 /5 Dani DeGregory: My mother was transferred here after visiting the Saratoga ER a week after having major vascular surgery feeling lightheaded/dizzy, had shortness of breath, couldn’t keep food down, dehydrated. Waited in a bed in the ER hallway for 24 hours and was only spoken to 3 times the entire time. No tests were run. No IV. Only got one glass of water. Was told she was getting a room shortly after arriving, but never got put into one. Kept pressing the call button to try to start the discharge process and was repeatedly ignored. Could not be more disappointed with the care she received.

1 /5 Katie Bachli: I waited TWELVE hours overnight in the waiting room next to bloody seats and hostile individuals. I felt very unsafe and uncomfortable. After 10 hours I began to complain because it was 4 am and I was exhausted. I was finally put in a hallway bed and forgotten about until the morning shift over. I never got a room. After I was evaluated by a doctor in the hallway I was sent home after 14 long hours. Every time I asked for help or for water I felt like the night crew was looking past me and ignoring me. It was a nightmare. I went to Albany Memorial and had a much better experience.

1 /5 Mary Ann Riccardo: Waiting to be seen ,5 &1/2 hrs now. Friend went to Ellis urgent care. Dr advised him to go to Alb Med ER because he needs stitches .Dr called & a surgeon, Dr Roseti (?) will do stitches on upper lip. Reminded receptionist hes here for stitches ,suppose to be a transfer from urgent care. She sez we re busy, I asked why everyone that came in after us has already been called. Not helpful at all. His lip is bleeding again . Universal Health care couldnt be worse than this. I dont recommend coming here , especially if its an emergency to

1 /5 Matt B: The only reason Im giving 1 star is I waited 8 hours to be seen. I ended up needing surgery. Once in the hospital I was treated well. But I sat in the waiting room for 8 hours in a whole lot of pain. I also had no medicine for another serious condition I have all the time I sat there. Which was on my records. The triage nurse was an idiot. The nurses say theyre understaffed. I think the real problem is they dont know what theyre doing. If you have a non serious matter and dont need an ambulance I highly suggest you go to urgent care instead or a less busy emergency room.