Ellis Primary Care - Schenectady (NY)

1 /5 bibi ali: 1 months now and they still not giving the pHARMACY my prescription I have been back and forth with them for 3 weeks to get my medication all they do is send messages In system and no one done anything about it I will never recommend anyone to go there never

1 /5 Carleigh H.: As a longtime Ellis patient, I’ve been going to this practice for 5 years. This practice deserves an award for the worst, most unhelpful staff. I know at least 7 people who have had the same awful experiences here. The front desk staff, for the entire duration I’ve been going here, has been rude and insufferable. Time and time again, for years on end, it takes over a month of begging and constant calling to get prescriptions filled. They also force you into appointments you don’t need (other than a yearly physical) to get a script filled that they know you’ve been on for years. If you don’t go to those predatory appointments for your insurance money, they deny your script that the doctors know you’ve need. I’ve never had that happen at any other primary practice. They consistently refuse to become efficient for medication requests. I despise that I’ve even been going here for so long when there are so many other reputable practices that can actually treat you with respect and care. Do yourself a favor and please go somewhere else if your insurance will allow. Ellis medicine has gone completely downhill in the last 5-7 years.

1 /5 laurel barnes: The doctor that I thought I liked neglected my five messages. I now have RA in my hands and trying to find out anything from this place is like pulling teeth. If this doctor thinks she’s gonna be a real doctor she better find some compassion and actually start to care. If I could give 0 stars I would. It takes 5 minutes to call a patient and let them know what is wrong with them. 5 minutes. Or is that too much for a patient to ask their doctor to do for them.

1 /5 jason bernacki: Staff is incompetent. No one knows what the hell is going on. They never have any appointments available . Highly recommend going elsewhere!

3 /5 LISA LO: The doctors are good and the operators are nice and helpful. But the office staff? Doesnt seem to have good communication. Another glitch here! I came with a friend to pick up an X-ray at 7:30 am because the operator had told me that we could arrive at that early time to pick up the image. But of course..they were not open. I knocked on the door but the receptionist told us that she could see us until 7:50 am, which was too late because we had to go far to the specialist. Its not the first time either. I arrived to pick up the physical form and vaccinations for your son a while ago and they were not ready as they said. If you have government insurance, come live in Albany or Troy or Latham. There are more doctors who accept government insurance