MidHudson Regional Hospital Emergency Department - Poughkeepsie (NY)

5 /5 Desiree Roberts: I was in the ER last night in excruciating pain. They were absolutely packed and didn’t have a bed for me. They got me into a very comfortable chair in a hallway, which was fine for me, as quickly as they could. They even made sure my husband had a chair to sit with me. The nurses made every effort to check on me every time they rushed by. They were communicative and attentive. I moved to the area 2 years ago and have heard a lot of bad reviews from locals. I was so nervous to be there but it was unwarranted. I cannot say how grateful I am for the ladies that worked with me in the early morning hours, and the doctor (Pete, I believe?) that helped me and even gave me the name of an ENT to follow up with. Y’all are incredible and under appreciated.

2 /5 Peter Taylor: Ive been to this ER a few times with my kids. I thought that the doctor in the pediatric ER was very good, and also the nurses and doctors in the main ER. However, when it comes to the rest of the workers, Ive noticed that they are very loud and often congregate in groups which gets even louder. For some reason, there seems to be nobody with the authority to quiet them down. I feel sorry for the seriously ill people who have to experience this.

1 /5 Jenna Mannini: If I could give this place zero stars I would. Inattentive staff, patient rooms in deplorable condition, medications administered without follow up to effectiveness by nurse or doctor, patient information left behind in room that we were placed in… I could go on. If I was able to give zero stars, I would.

1 /5 J R: I came into the ER with a condition called "Hells itch" from bad sunburn. It was so painful and intense I physically could not stop myself from scratching my body. Staff aggressively told me my behavior is bizarre. Maybe because I felt like I was being lit on fire? So the staff proceeded to treat me like I was a psychopath or some sort of drug addict having a meltdown. They had me sit in a chair in a hallway for two hours with nobody coming by to tend to me at all. Finally my symptoms started to subside from the Benadryl I took before I left my house. They sent me home after basically telling me "Yeah man sunburn sucks, next time put aloe vera on it" Basically completely minimizing the entire problem by pretending I was just having an anxiety attack and making it up. This place is unprofessional and staffed by morons. If you have the option, go be seen literally anywhere else

5 /5 Sehija Krcic: This hospital and the entire city and town of Poughkeepsie are so blessed to have Dr. Biswas, Dr. Patel, and Dr. Khan. Dr. Biswas and Dr. Patel performed a successful thrombectomy on my 88-year old father that ultimately saved his life after he had an awful stroke. All 3 doctors were so thorough in explaining my father’s condition. They not only showed us images of x-rays and scans, but they explained absolutely everything in simple layman’s terms, so that we could fully absorb what we were being told. They answered every question we had (and we were neurotic with endless questions!!). They never showed any kind of annoyance, we were never dismissed by any of them - even when they were clearly busy with other matters. Dr. Khan, who is in the ICU, was nothing short of amazing - instructing and educating the staff every chance he had, with pep talks and constant supervision and direction. It was truly refreshing to see that kind of team work. He was a joy to speak with and watch in action. The majority of the nurses were absolutely wonderful. Kind, compassionate, informative - everything you’d want someone to be when they are taking care of your loved one. The rehab staff is absolutely INCREDIBLE. I was in tears when we left because the team was so supportive every step of the way. My father made an enormous amount of progress thanks to this group of glorious therapists! We had a very good experience at this hospital and it was during a really difficult and traumatic time. We are forever grateful. I am in the process of writing a long letter of praise that will include the names of the generous and selfless souls who helped my father and my family.