1 /5 Justin H: *update** after I left my review Howitt urgent care dental responded and told me I should call there patient outreach program. I naively thought it would be to try and figure out what happened with trying to get my medicine, or maybe to try and improve their process so this doesnt happen to someone else... Man was I wrong. Ive called twice now, about 2 hours apart. Both times an automated voice told me patient outreach was unavailable and I should leave a message. I left voice messages both times with my name and phone number, and a brief description of why I called. I have not heard bake. In my opinion it is insanely unprofessional to give someone a number and tell them to call and its just unavailable. So thanks. Again the dental staff themselves were great but if you need anything from the clerical/support staff GOOD LUCK!
If I could leave 2 different reviews I would. The dental staff them selves were incredibly helpful and deserving of 4-5 starts. However the experience Ive had trying to get antibiotics after an extraction has been almost more excruciating than the extraction. Its been 4 days now and they still havent sent a script to my pharmacy. Ive called multiple times and have only managed to speak to an actual person once and they talked to me like I was a drug addict looking for opiates when all I want is antibiotics. They said they would send the script or have the dentist call me. That was 3 days ago and I havent heard anything. Back from them. Make sure they send your script before you leave the building I guess.