Aimee Duplissis This place reminded me of a place you would see in a small town where there are lots of older cars parked and ready to be worked on.
I was told that it was first come first serve and that they open at 8 am. Unfortunately I arrived at 8:30 am so I had a 2 hour wait. They are right across from a mall and next to Starbucks so I couldve had plenty to do elsewhere.
I chose to hang out. There was a TV in the lobby, but I chose to chat with other customers. They had many people come by and drop cars off for the week to be worked on when time allowed. There is an ooold truck (see pic) getting worked on outside (it isnt the owners). It seems that there are many car enthusiasts that trust this company to do a good job.
I was impressed that the tire I was having put on ended up being not only the cheapest in the area for a m+s tire, but was cheaper than originally quoted.
5 /5
Andre Woods The Car Shoppe Auto Repair
Aviation RD Queensbury N.Y. 12804
Over the course of 2024, I spent over $1000.00 on pads and rotors for both the front and back of my car using The Car Shoppe Auto Repair. In January of 2025, I took my car back to The Car Shoppe and was told I needed an additional $500.00 for pads and rotors.
I asked about a possible warranty on the pads. The owner became visibly upset. He quickly became defensive, very loud, and clearly agitated. I told him I didn’t want any trouble. He told me he didn’t like my attitude and that I needed to learn how to talk to him with respect.
As we were checking out, he then told me that I also needed to replace 2 tires that were in bad shape. Adding $400.00 to the estimate, bringing the total to over $900.00. Tires I had just purchased from him only a couple of years ago.
I told him I would find someone else and once again; he was quickly offended and very confrontational. He mocked my race, color, and my culture in front of his daughter, who was working the front desk, and a few other employees, who laughed and cheered him on. All the time, he was holding my keys, so I could not leave.
A few days later, I took my car to one of the many reputable auto shops in the area and got my brakes fixed for $85.00 to clean the calipers. The tires he sold me were over 15 years old with a bad and defective tread, tires that I purchased from The Car Shoppe as new.
This experience left me deeply upset and frustrated. The owners behavior was not only unprofessional but also discriminatory and disrespectful. No customer should endure such treatment, especially when seeking assistance and clarification on services that should be guaranteed. The exorbitant charges proposed were not justified, as evidenced by the significantly lower costs I incurred at another trusted auto shop in the area. Save yourself the trouble and find an auto repair shop that values integrity, fairness, and respect for all its customers.
1 /5
