Clifton Park VA Clinic - Clifton Park (NY)

1 /5 Frank Natale: Trying to reach someone over the phone to change my primary location to Clifton Park, but no one is picking up the phone for eligibility and enrollment. The phone tree keeps ending the call on me....

3 /5 Joshua Mechlowitz: Reminder to all Vets, this locations hours are 8am to 4pm Monday thru Friday, and they close for lunch 12pm to 1pm. You may be there for an appointment that goes past 12pm though, so it doesnt make the most sense. Additionally, they only do labs Monday thru Thursday, before noon. Dont be like me and rely on Google maps to have their accurate hours (which are currently listed as 8:00-4:30). Kinda ridiculous that the people working here never bothered to update their hours on Google maps. I tried coming in at 4:20pm to drop off a urine sample and they were not open. I came in for blood work and urine test but was unable to provide urine right away, they let me take the cup home and allowed me to return it later (I obviously never returned the sample because they were closed).

1 /5 Jeff Hocker: I was in the waiting room and the pharmacist was berating this poor woman who was wheeling around her father. Telling her she was pushing him the wrong way and just being absolutely nasty. Some people can’t depend on their being wheelchairs at locations so they have to bring their own. Plus he was a big fella I doubt one of their wheelchairs would fit him. It was absolutely horrible and an absolute disgrace. This man, like myself, fought for our country and for our freedom. I have never personally seen a veteran or their family treated worse. Disgrace. Do not come here. It’s free for a reason, that’s the cheap service you get. Horrible.

1 /5 Mick Reynolds: It has been over a month and no one has called me back after calling four times. I have had members of the Albany VA Hospital try to call them on my behalf and they cant get anyone on the phone! Just go to the Albany VA Hospital. Dont waste your time with this.

4 /5 Michael Poirier: Locations not great and the hours are limited? Dont understand that with need, and to easy to miss in traffic. But, though understaffed they do manage to assist best they can and are plesant to deal with. As for the phones your better off with a walk-in... at least face to face youll get quicker results than that foolish answering system, if its working at all... will gives you the run around. Use to be able to circumvent this feature for direct contact with a pulse but that seems to have been eliminated for automation? That helps no one but the office.