The Best 18 MEDICAL SERVICES near Schenectady, NY (Part 2)

Daniella Clarke I always used to love this practice and felt very comfortable there but my most recent appointment will most likely result in me never coming back. the front desk girls have zero compassion and understanding for mental health and panic attacks. I also filled out a survey which better explains my situation on a personal level but I thought a public review was needed as I dont want anyone else to come here seeking mental or emotional assistance because the lack of compassion and the embarrassment caused by the treatment I recieved there could be make it or break it for some people. my NP is great though, this is nothing bad against stella. shes a great addition there.

Ella Bunn I was trying to call this morning to see when my appointment is since it was booked months ago. I was also hoping to see if there was any earlier openings. Im currently suffering in pain in my shoulder from impingement syndrome and in order to get my physical therapy and to continue following up with an orthopedic I need a referral. I no longer have a primary care provider cuz my previous primary care provider will not do this because shes not in network with my insurance provider and thats who needs the referral So here it is almost 8:15 am and every time I call this number it says the office is closed when clearly it says they open at 8:00. As a healthcare provider, you should be making sure your employees are ready, willing, and able to assist patients at 8:00 a.m. when the office opens.

Eleanor Murray I called early today (May 6, 2022) to change my Tuesday, May 10 appointment. A woman named Angela said "Schenectady calls" were forwarded to her but she could not change the appointment. She promised to have the Schenectady staff call me back. Nope. Not a word. In this day and age most doctors offices like as much notice as possible about appointment changes. BTW I tried to call the office again but they were not there and do not allow messages to be left! Additionally, the NY Nephrology Groups website was identified as unsafe by Verizon. This was the only stalwart site available. Im doing all I can to demonstrate appropriate patient practices.and not be marked as a "no show." EDIT: Mon 5/9/2022. Sure enough, I got a call today TO CONFIRM MY APPT TOMORROW! The woman was defensive and dismissive when I tried to explain that it was a problem that she never got my message. Where is the professionalism? Sigh

Carol Hanley Dr. Schumacher took care of my Husband; I cant say enough good things about his practice. His staff, bed side manner and through treatment of my Hubby, Bob!!

Lost In The Adirondacks Great surgeon, but the office staff is a joke, completely incompetent. All I needed was a return to work note after a surgery, I was told on a Monday I could go back, just needed them to fax the paper. It is now Thursday, I have given them three fax numbers, and it took them two days to tell me one wasn’t working. They never return your call, and they never complete a task quickly. I am glad I never had any complications with the surgery, I would have been worried about my safety

Jessica “QueenOfChill” The doctor I had a consultation with walked out halfway through. My questions were left unanswered and the doctor kept saying my chief complaint was something that was last on my list of reasons for wanting surgery. I had to try to continue to ask questions in the hallway with no privacy where I was simply shrugged off and told Ill see you in six weeks and we can talk more then.... No we absolutely should have had a full discussion for my consult but instead I got ignored, gaslight and ditched midway. Dont go here terrible care where they dont listen to you, walk out halfway and still expect you to pay for care you didnt receive. Updated to add: I did reach out to the office manager to request a refund. They said they would look into it and literally never called me back or returned my call. I went to Albany to a surgeon who listened to my concerns and recommended surgery which I have sense had. This place doesnt do their job, charges you for nothing and ultimately does not do their job. Your healthcare is important so please dont trust this place and go somewhere in the Albany med system.

Ellen La Que Theyre the nicest people, from the front desk to Dr. Downing herself. Everyone was polite and pleasant. I really felt as comfortable as a person with some nerve and tooth pain COULD feel being there. Now I know whats going on, and I really feel like I have a team of dental professionals that will help me get the care I need. Thankful for Hometown Health Centers Dental.

Nancy Spofford I called to check if they were accepting new dental patients as I just got new insurance and this was the place that was recommended by my insurance company. Receptionist was extremely rude, said they have a waiting list of over 3,000 people and hung up the phone on me. Don’t even bother.

Benjamin Smith I’m pretty disappointed with this place. A few years ago, it was great, but lately, I’ve been having a recurring issue with communication. It feels like no one actually works here anymore. For the past month, I’ve been trying to get an appointment to have a spot on my face checked, but it’s been an endless game of phone tag. Every time I call, I have to leave a message because no one ever picks up. Then, they’ll call me back anywhere from 24 to 72 hours later, but I usually miss the call because I’m not expecting them to reach out. When I try to call back immediately, I’m back to leaving another message with no one answering. Last week, I called 8 times exactly 1 minute after they called. Nothing. To top it off, I recently received a letter saying they had tried to reach out. I guess? This is beyond frustrating.

Kate Tietenberg First, I will say that I have had only good experiences with the providers. However, I think its ridiculous that you have to leave a message and cannot talk to someone when you call. Also, in the past I made an appointment for an area on my eyelid. I told the person at the front desk my issue in detail. As soon as the doctor walked in she said they dont treat anything on your eye, and I had to go to my eye doctor. It was a total waste of my time and money.

Emily trolio Wonderful service! My daughter instantly calmed down when she got hives as a part of her pneumonia! Some of the other reviews said they waited over 8+ hours, but we only waited about 40 minutes, which isnt that long! Definitely recommend Malta Med!❤️

Amanda T. I am very appreciative of the care I received this past weekend in the midst of the terrible ice storm. Every nurse was thorough and empathetic to my situation. Not one worker seemed irritated which seems rare these days . NP Costello was also extremely thorough and took all measures to help figure out what was going on given my symptoms and medical history. I honestly could not ask for more. Thanks for all you do.

Jessica Jones Their blood draw lab is closed on weekends despite what it says on the website. Drove all the way over there only to find a signed taped to a door inside the urgent care lobby. Please clearly indicate hours and services ON YOUR WEBSITE.

Sherrie Torres My dr sent me to harbor urgent care for xrays. Never again. They take urgent care and patients first. The lady before me waited an hr and thats only because she started yelling. When the girl came to get her the technician was rude and getting cocky with the lady. She should not be working here. Shes not a good fit for ellis at all. She had no patients shes just plane lazy. Their urgent care an blood draw are great. But dont come here for xray

Frank Natale Trying to reach someone over the phone to change my primary location to Clifton Park, but no one is picking up the phone for eligibility and enrollment. The phone tree keeps ending the call on me....

Joshua Mechlowitz Reminder to all Vets, this locations hours are 8am to 4pm Monday thru Friday, and they close for lunch 12pm to 1pm. You may be there for an appointment that goes past 12pm though, so it doesnt make the most sense. Additionally, they only do labs Monday thru Thursday, before noon. Dont be like me and rely on Google maps to have their accurate hours (which are currently listed as 8:00-4:30). Kinda ridiculous that the people working here never bothered to update their hours on Google maps. I tried coming in at 4:20pm to drop off a urine sample and they were not open. I came in for blood work and urine test but was unable to provide urine right away, they let me take the cup home and allowed me to return it later (I obviously never returned the sample because they were closed).

Melanie Gayton Moved to Cohoes from Poughkeepsie...first mammogram and bone density in new location.pictureis view of the Hudson River from waiting room.Lovely, warm and caring staff made my anxiety vanish and positive experience.Thanks to all ♥️♥️♥️

Deanna Wolfe Went in for a Biopsy on Friday, and the staff was absolutely WONDERFUL! If you need something explained - get Kim Bowman! She is such a comfort, and Dr. Warheit was great at his job and had a nice bedside manner as well. Couldnt have asked for better treatment in such a scary situation.

Paulette Stone The dentists at KingsbrookJewish are dentist in training doing their Residency Program and they are very experienced and capable. My lady doctor was the best. I had the best cleaning ever. I was very nervous at first, but she was thorough in explaining the procedure and guiding me along. I felt some real good patient care and not just the dentist but the lovely Dental Assistant that was very friendly and polite. I had to go back and bring my mom along for her Dentures.

Marcia sthill What beautiful people. The employees are so amazing and helpful. The whole time I was apprehensive but once I saw Ms Price, the doctor, all my fears went out the door. Ms Price is very kind and to the point. I got every question answered. My concerns were taken seriously with respect. Im very satisfied with my experience. I like the Doctor Ms Price, shes amazing. Ms Debby was very professional and patient with my paperwork and, shes extremely neat and helpful. The rest of the staff are very friendly and helpful. Its a very professional environment. I would like to visit Kings room again. I recommend anyone go there. Theyre very efficient in there. Godbless the Kingsbrook staff. Thanks everyone

Colin Kizer The nurses and doctors at this office are absolutely wonderful, but are completely overshadowed by the fact attempting to get ahold of this office is impossible. Option 3 will send you to a guy who is absolutely condescending and useless, and noone from the reception office will pick up, and if you leave a message they never return it. Never been so hard to get forms for school.

Sabrina Ramgoolam There are the worse, my kids physical appointments has been rescheduled numerous times because they keep canceling last minute or wait for when you show up then say we tried calling you. We have jobs as well and we can’t keep taking time off my kids were due since October and they kept canceling and still we cannot seem to get an appointment and they’re so rude not even apologizing for their screw ups. This hospital is not was it was a few years ago.

Bousso Mbaye Conifer Park is one of the best rehabs I have ever been to. The staff are attentive and helpful, they work hard to anticipate my needs and follow through on them. I would recommend this place to anyone struggling with addiction because it is a safe and clean place to recover; the groups are on point and the amenities are really lovely. The security guards make me feel safe and they are kind to me. They get me everything I need.

Keisha B This is my first time inpatient after doing five years outpatient, and my experience has been a pretty good one. The staff here are real and caring. Theres time to rest and time to learn and understand more about your addiction and mental health and how to make it through life in a healthy way. You truly get what you put into your recovery, so if youre ready to live a sober and better life, this is the place.

Elizabeth Bezio I went to the ER for abdominal pain. I waited in the waiting room for 3 hours before I was seen, which was not fun. But, when they called me in to be seen I had a very good experience. Peter Evola PA, was very professional and caring. He checked in on me and explained everything in detail that was going on. My Nurse Jodi went way beyond her job to make me comfortable. She was very informative and caring. I am on the road to recovery.

Kirby Lennox Something seriously needs to be done about this hospitals emergency room. It is AWFUL. The wait times are outrageous and you can’t even feel safe in the waiting room honestly. The only “nice” worker was the registration woman who verified my info. This is sad. Why do people go into the healthcare field if they are rude and miserable? People are scared and vulnerable and they get treated like crap. Something really needs to be done about this I don’t understand how it hasn’t been yet. Every time I go there it just gets worse and worse. Who is in charge of all of this? You should be ashamed of yourselves.

George B Update: Saratoga Hospital Group Urology is run poorly and since that first telephone call with a rude Grandma receptionist, I decided to see caring competent world class Urology Dept at Mt Sinai Hospital in NYC instead who quickly arranged for the necessary procedures to be performed per my Radiation Oncologist. Had I waited to get into Saratoga to see Urologists perhaps my cancer would have advance even faster. Dont wastes your time with this group at Saratoga Hospital if you have prostate cancer. They are small minded country yokels that run an operation that can be deadly to your health. Tried making an appointment by phone to see a urologist -the rude receptionist probably loses more patients to competitor dr groups. She wasnt going to-even look at her groups calendar without sending my full medical records -what a piece of work- unprofessional and knew nothing about my past prostate issues. Go somewhere where they have trained medical staff not Grandma being paid minimum wages to ask about whats wrong with your penis? The experience was outrageous and shocking?

Joanne Fazioli Husband in severe pain for 8ML kidney stone. Office visit on Friday was told the best they could do was schedule surgery for Tuesday. Called Monday for surgery time - left voice mail. When they called THEY SAID EARLIEST OPENING WAS THURSDAY. They lied on Friday and he now is trying to stretch the few pain meds left. Horrendous care - lied and miscommunication on Thursday Urgent Care affiliated unit who set up the Friday appointment supposedly with the surgeon but was a Physician Assistant who wondered what we were doing there!

maria maria They transfer you and transfer you to different people as if no one wants to do their job! Everyone who’s answered the phone sounds extremely ghetto and like they hate their job. They hung up on me twice and when I finally got through they had me on hold for over 30 minutes I had to hang up and call again and demand! That they get me through to my mother. The nurse taking care of my mother shows no sympathy! She acts like she’s here to do her “job” knows the system but shows no geneuine care for the patient. I’m really disappointed with their treatment. We asked for my mother to be rotated to avoid ulsers from laying in the same position for so long and the nurse said “it gets so busy” that we can’t always do it every 2 hours as it’s supposed to and didn’t even do it. I then told a different nurse and she acted on it immediately. A few hours Later we asked for her to be rotated again and the new nurse asked for us to leave the room, we asked her why?! When they have been rotating her infront of us every time. After the nurse asked us to leave the room she came and got us from the waiting room. I asked my mother how was their treatment and she made a frowning face as if she was not happy! I do NOT like this hospital!!! I swear I wish i could get her out of here and into a better hospital but I live all the way in Florida and came down to see my mother for 3 days being that I have to go back to work in Orlando Florida. This hospitals treatmemt is totally unacceptable! The 2 nurses names are Hanna and robin in ICU... they need to be retrained on how to properly deal with patients and their families! Absolutely NOT HAPPY.

Lorraine Arcovio I stopped there today (1/4/2025) and there were 4 windows. One was closed, the 2nd was closed, the 3rd was closed and the 4th had a sign that said something like ‘pay now’ but this window had no one to accept any payment. I guess, when you have an emergency & no where else to go, you go nowhere. Well done NY. You would have opened for twump if he had a hangnail…

Cristy Potato this place killed my grandmother then tried covering it up my grandmother was sent her last year after discovering an infection in her kidney. after being bounced around back and forth to here and Cooperstown they decided to keep her at their rehab facility where they neglected her by barely treating her infection and doing everything they could to convince her insurance to kick her out stating she was fine and healthy despite the obvious fact she couldnt walk anymore and was in severe pain. they later sent her to a nursing home where she died hours later. autopsy report showed she still had the kidney infection despite the hospital saying they treated it but the report also showed she had late stage wet gangrene caused by the kidney infection witch in turned caused her heart to fail. hospital lied on their records saying they found no gangrene and that she was in better condition then she actually was Womans Choice Awards gave these guys an award for being on of the best hospitals in New York basing their choice on nit picked reviews ignoring the overwhelmingly negative reviews

bibi ali I don’t really leave reviews but I have to it’s been 3 weeks since I’m back and forth with nurses for my medication and they still can’t get it right I’m still waiting for my doctor to call nothing as yet I have been out of my medication going on 3 weeks now and nothing I will never recommend anyone to go there

Blanca Perez I switched over from Albany Med for my last few months of pregnancy to have a doctor a bit closer in which time everyone was so nice, supportive, helpful. I loved my primary and how great the staff was to me. After I gave birth in August things completely went 180. During my last appointment I waited over 30 minutes in the waiting room and then another 50 in the room to see my doctor all to have the nurses call me while in the room because they forgot about me. Doctor then saw me for maybe 5 minutes and forgot to give me a flu shot and paper work. To this day I’m still chasing them around trying to get all my referrals. Getting an appointment with my primary is a disaster. I’m looking for a a new doctor.

Adirondack Jim Ellis Urgent Care has been my go to for years. Professional, caring and quick! They dont waste time with paperwork with their fast trac system. I would not think of any other place to go. Highly recommend from someone who has several experiences here!

Kelsey Ball While the staff at this facility were friendly and fast, my issue is with the way they bill. We specifically went here because this urgent care was in network according to our plan, however we found out after the fact when we received a bill that they utilize physicians from an agency that was OUT of network and we now owe for a visit that should of been fully covered. The outside agency states that this was somewhere on the paperwork signed at the visit but this facility should make it very clear and explain that this the way they practice.